Ratings based on 58 Verified Reviews

3.8 out of 5
86% of guests recommend
4.4 Room cleanliness
3.9 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Functional and professional hotel

Posted Nov 25, 2016 on Hotels
Functional and professional hotel. Excellent service.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Calgary

Easy walk to the Eschborn Sued trainstation

Posted Mar 19, 2016
Pros: Breakfast and 11min walk to train station All staff I met had decent understanding of English
Cons: more items on dinner menu as little lacking and nothing else nearby to eat at.
Location: not much to do in Eschborn at all. Take train to Frankfurt
Easy walk to Eschborn Sued trainstation where all trains run down to the Frankfurt main hbf Breakfast great. Dinner menu limited.
3 out of 5
by A verified traveler

Comfortable but basic

Posted Apr 28, 2014 on Hotels
Service is a little rigid here. They are friendly but they need to be more flexible to accommodate the specific needs of their guests.
3 out of 5
by A verified traveler

Clean and functional

Posted Mar 19, 2014 on Hotels
Competent for the most part, no frills.
3 out of 5
by A verified traveler

OK

Posted Mar 18, 2014 on Hotels
Customer service is improving, although one or two members of staff have no concept of the terminology.
3 out of 5
by A verified traveler

Good enough

Posted Jan 29, 2014 on Hotels
Comfortable, clean and convenient enough for business trips.
3 out of 5
by A verified traveler

Fine for business

Posted Jan 21, 2014 on Hotels
Generally happy. The place is clean and comfortable. Would be nice if the food menu changed sometimes.
3 out of 5
by A verified traveler

Good for business in Eschborn

Posted Dec 2, 2013 on Hotels
Location convenient if you have to work in the office monstrosity that is Eschborn - truly one of the dullest places on Earth. Customer service needs to improve. Apart from many staff being "stone-faced", on this occasion I had restaurant staff kind of clearing up around me, with windows opened wide in freezing weather as I came down for breakfast after peak time, as they were eager to set up for lunch, stopping me from sitting in a nice part of the restaurant. This is just one example of the clueless sense of customer care.
3 out of 5
by A verified traveler

OK for business in Eschborn

Posted Dec 2, 2013 on Hotels
Fine. Some shower problems. Low pressure.
3 out of 5
by A verified traveler

Good for business in Eschborn

Posted Dec 2, 2013 on Hotels
The facilities are mainly fine. But no gym, no swimming pool. Some of the staff need to improve their customer service skills.