Noisy, dirty wouldn't stay again
Posted Aug 28, 2016
We arrived after a 8 hour drive to find our room had not been made up, 2 of our rooms were for families with young children, both of which were directly opposite an entrance to a club. The singing, shouting and violence lasted until 530am-not a restful stay and not what I'd expect of a Best Western hotel. Will not be staying again.
Comment from Hotel Management
Nov 3, 2016 by MP, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.