the worst hotel EVER
Posted Aug 25, 2014
I stayed at this hotel nearly a week ago for a weekend (16-18th August, 2014).
The room was very basic. We had to complain straightaway as basic things were missing/broken such as towels, some light fittings didn't work, toilet didn't flush, bed wasn't made properly. The staff at the hotel were very unhelpful and seemed to have a careless attitude (shrugging their shoulders) to whatever problems occurred. the hotel in general is UNDERSTAFFED. The wifi is VERY poor, the self-service breakfast is APPAULING - When entering the dining room there is no where to sit - the tables have not been cleared and reset by staff so you have to move around other peoples mess. When i approached a member of staff about this chaos she simply shrugged her shoulders at me.
The photos on the website are false advertising for this hotel !!
So to summarise, this hotel is
VERY POOR VALUE FOR MONEY
ROOMS SMELL OF CIGARETTE SMOKE
COMMUNAL AREAS FILTHY AND DESPERATELY NEED SOME TLC!
What worries me most is that the staff/manager may read this review and not care about it at all- much like the attitude of the staff in the hotel!!!
I strongly recommend you look elsewhere when searching for your hotel in EssaouiraPR