Having stayed in this hotel for many years, this new 2016 year for this hotel was as usual other than the Olive restaurant which was not impressive as I remember it. Restaurant is pretty much the only complaint I could make as I saw degradation in it's quality and service.
First day I only got olive oil and bread, next I got none, next I got olives and olive oil with bread, etc. Restaurant staff was not consistent in it's service, which is a lot to say for a place that was truly great. Water bottle in room was never replaced, I had to get my own in store downstairs. Small things really but shows inconsistency which was NEVER there before for at least 3-4 years I stayed in this hotel.
Staff was very pleasant and accommodating, and facilities cater to western style of expectations so it's not really culture shock like you could have if you come from North America into Europe.
Rooms are clean. Faucets didn't drain fast enough so water would gather. They had fire in kitchen at 6am in morning so hotel evacuated and everything was handled properly.
As food critic I can say for sure, food in restaurant was really only problem. It gave off vibe being frozen, not fresh, over compensated with spices, very oily, elements on plate did not vibe well together at all. At some points to utter disgust, as beat slices on side ware almost raw, hard, tasteless, with sitting in fridge for long time after taste, and propane or gas burn tastes... unfortunately it's only restaurant.