Ratings based on 602 Verified Reviews

4.0 out of 5
78% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Coffs Harbour NSW

Apartment Room Disappointing

Posted Jan 25, 2017
Pros: Friendly and helpful staff. The beds were comfortable and had clean crisp sheets. The apartment was a good size for a family up to 6 people.
Cons: The Kitchen and Bathroom need an upgrade, new furniture, cleaning to a higher standard.
Location: Good location, close to cafes, shops etc, not too close to the city but easy to get to the city when you want.
Staff were friendly and helpful however Apartment room was a big disappointment. New Modern furniture in photo was in reality worn out and damaged. Bathroom needs a complete upgrade. The apartment had the potential to be nice but isn't being maintained to the standard it should.
3 out of 5
by A verified traveler

budget price, budget facilities.

Posted Dec 12, 2016
Pros: handy for airports
no glasses in room (only 2 cups and saucers), TV mounted at ceiling height and difficult to watch. Sound and light proofing very poor - intrusive road noise, especially from tramcars, and external security lights overcame effect of curtains in room
4 out of 5
by A verified traveler

Great location and great staff

Posted Nov 20, 2016 on Hotels
Very friendly and helpful staff, comfirtable stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 14, 2016 on Hotels
3 out of 5
by A verified traveler

Convenient

Posted Nov 9, 2016 on Hotels
Checked in early went the races home at 1.30 am left at 6.30am to airport so wasn't at motel but it did the job for what we required
3 out of 5
by A verified traveler

Posted Nov 8, 2016 on Wotif
......average at best felt like we were in a remote location hotel
3 out of 5
Recommended
for Everyone
by A verified traveler from G

Ok

Posted Nov 7, 2016 on Lastminute
First thing I noticed when walking in to check in was The reception area was a bit smelly- maybe needed fresh air.
3 out of 5
by A verified traveler

Close to the city and airport

Posted Oct 13, 2016 on Wotif
Pros: It was OK
Cons: Cleanliness
Location: Melbourne city airports
Disappointing knowing Best Western's usually high standards. The décor is dated, the room had dust on a lot of the fittings
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 12, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria

Close to Showgrounds

Posted Sep 27, 2016 on Wotif
Cons: Air Conditioner/Heater in room needs to be looked at - wasn't working
We stay at this Motel nearly every year - never had any problems