Ratings based on 9 Verified Reviews

3.7 out of 5
67% of guests recommend
3.4 Room cleanliness
4.4 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado, USA

Historic hotel with wonderful staff

Posted Oct 13, 2016
Pros: The character, location, rates, free wifi, and staff.
Cons: I think the place is just fine as it is. They are still doing renovations and upgrades so people need to be patient.
Location: Being in town center, you are pretty close to everything in Colchester and right across from a bus stop.
I noticed a lot of low star reviews. I'm not sure what the fuss is about. Yes, the hotel is old, it was built in the 1400s, there is only so much they can do! However, both rooms I stayed in were perfectly clean, the sheets, towels, bathroom, everything. My first room, the shower had some water stains but, big deal, that doesn't mean it's dirty. A few nights in I came down with food poisoning from Nando's, I didn't leave my room all day. The staff was very, very kind and brought me some dry toast. The next day they came to check on me and make sure I was ok and if I needed anything. Two nights later, an extremely noisy and disgusting occupant moved in to the adjoining room. This person hacked up mucus and phlegm all night and then snored like a freight train. Later on, another occupant entered the room, just as sick, hacking and dry heaving, and then had EXTREMELY loud 'relations'. After that, the tv was at an obnoxious volume and more hacking. I went down to complain and was immediately moved into a better room. I don't know her name, but the woman with long, white/blondish hair and glasses is a SAINT. She was extremely kind and helped me with anything I needed. I would be happy to stay here again. People should understand that a hotel from the 1400s isn't going to be a modern Hilton or Radisson but, it's better because of it's history, character, and staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazingly old hotel right in the town centre.

Posted Jun 3, 2016
Pros: I liked the history of the hotel. The rooms were very comfortable and clean.
Cons: There are steep narrow stairs to access the rooms, but that is part of an over 500 year old hotel.
Location: As above - right in the middle of town and close to everything.
It has amazing atmosphere as the hotel is over 500 years old. It was right in the town centre so shops, restaurants, and cafes were right downstairs. Colchester Castle and the park were only a block away.
2 out of 5
by A verified traveler

Posted Mar 16, 2015
Small rooms toiletries other than hand wash and body lotion bad parking cheap ingredients in basic breakfast
2 out of 5
by A verified traveler

Just horrible nights sleep.

Posted Oct 19, 2014
Pros: Nothing
Yes its centre of town and I'm not against a party myself but this was a hell's night sleep. No air con so you had to open the one main window onto the high st. Wow, people out till 4 screaming, then the street cleaners, then the rubbish colections, then the deliveries, then the busses in the morning. Hopeless reception too security wise. Never again
4 out of 5
Recommended
for Everyone
by A verified traveler

close to restaurants and center

Posted Nov 10, 2013
5 out of 5
Recommended
for Everyone
by Brittany from Biloxi, MS

Great hotel accessible to everything in Colchester

Posted Oct 3, 2013
Staff was uber helpful and kind. Hotel was smack dab in the middle of everything with a taxi stand and bus stops right outside and an entire shopping center just a turn to the right. Great place! Perfect for visiting Colchester.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mönchengladbach

Hotel in altem Fachwerkhaus

Posted Nov 5, 2015
Pros: Der altertümliche Charme des Hauses
Location: Stadtzentrum, alles leicht zu erreichen
Wir kamen sehr spät an, war aber kein Problem, da es 24-Stunden Service gibt. Das Hotel ist sehr ruhig, obwohl es im Stadtzentrum liegt. Das Personal ist sehr freundlich und hilfsbereit. Die Zimmer sind einfach aber sauber. WLAN ist kostenlos. Das Restaurant und die Bar sind gemütlich, die Preise sind ok. Das Preis-Leistungsverhältnis ist sehr gut.
4 out of 5
Recommended
for Everyone
by A verified traveler

Leuk hotel met karakter in uitgaansgebied.

Posted Aug 30, 2015
Pros: De uitstraling van het hotel en de bar was super.
Location: Midden in het centrum, niet makkelijk om te parkeren maar wel alles op loopafstand.
Het is een leuk hotel waar het karakter van af druipt. Mooie houten balken door het hele gebouw. Dit betekend wel dat de vloeren ook scheef zijn en kraken. Verder was het een leuke ervaring. Kamer was wel heel warm en onze ramen waren aan de voorkant dus toen we deze openzetten hoorde we eerst veel uitgaansvolk en daarna een veegwagen.
3 out of 5
by A verified traveler

Sehr gute zentrale Lage

Posted Aug 16, 2015
Tolles Ambiente, aber das Bad geht gar nicht. Sehr nettes Personal, 24/7 erreichbar.