Ratings based on 1 Verified Reviews

1.0 out of 5
3.0 Room cleanliness
1.0 Service & staff
3.0 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from London

Worst value hotel

Posted Apr 4, 2007
My husband and I, together with four other family members stayed at this hotel in March. It has to be the worst value hotel I have ever stayed in. For the price paid (bearing in mind it did not include breakfast, the cost of which was extortionate, so we declined that privilege), one would expect more niceties - ie luxury toiletries, etc. In addition, I was kept awake from about 3am onwards by the constant moving of trollies conveying dirty laundry close by our room. On top of that, two members of our party, who had paid the same price for a double room as we had, were given a very tiny room in comparison to ours - in fact it was more like a single room. The reception staff were not at all helpful, indeed, surly at times. However, the bar staff were much more polite and helpful. Finally, had we known that the hotel was so far away from the venue at which we attended a function that night (we assumed it was within walking distance, instead of which we had to get cabs), we would have booked rooms at one of the many other (much cheaper) hotels in the surrounding area. All in all, a very unhappy stay at this extremely overpriced hotel.