Ratings based on 155 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.7 Hotel condition
They paid and stayed.
by A verified traveler from pa
Rude and dirty hotelPosted Nov 2, 2015
The floors were dirty the sheets were stained and burnt the bathrooms were dirty toilet seats were falling off TV were broken and staff wouldn't do anything about it people fighting never stay again
by A verified traveler
About $10-15 overpriced...Posted Oct 29, 2015
We've stayed here twice now. And our group has occupied a total of 6 different, "non-smoking" rooms- all of which, smell like smoke. Our first stay, the door knob broke off upon entry. Our second stay, they gave us a room that hadn't been made up/cleaned. While they have updated the décor a bit, the bathrooms are getting pretty "dingy." Corners and faucets have perma-funk. The free breakfast is really disappointing- large containers of stale cereal, room temperature orange drink and milk. You can make your own waffles, though- but without options to add to them (choc chips, nuts, fruit, etc), it's kinda pointless. The staff is actually very nice though when you need anything. If you're on the front side of the building, in the evening, you get the wafting scent of Old Bay from the restaurant next door- that's actually a plus.
by A verified traveler from Fairport
Terrible...Posted Oct 20, 2015
Pros: It was close to where we needed to be...
Cons: Put a little money in to making it a safer place to stay, inspect your housekeepers work and improve your coffee.
The activity outside was less then desireable with kids hanging around the parking lot. It was not in a "nice" section of town and behind another building. The bed was not well supported as you could see by the dip in the middle, the bathroom around shower had the beginning of mold. There was a paperclip under the bed apparently used to clean crack pipes. Our car was ransacked and the coffee in the morning was disgusting.
for Everyoneby A verified traveler
Posted Oct 5, 2015
Pros: location and convenience
Cons: the smell of the rooms
easy check-in hotel staff very pleasant and helpful.
for Personal Eventby Scott
Posted Aug 28, 2015 on Hotels
for Everyoneby A verified traveler from From So. California
Satisfied customer.Posted Aug 26, 2015
The staff and housekeeping was very friendly. Location was centrally located so we were able to see a lot in our week.
by A verified traveler
Posted Aug 14, 2015
It's in an unsafe location and far from tourist areas. The Room is dirty and there is no AC in the common check-in area.
for Familiesby elizabeth
Easy LocationPosted Aug 4, 2015 on Hotels
The hotel is nicely remolded. The staff is nice and helpful. Rooms are clean, my family stayed in a non smoking room it was new and very clean. They would stay again. There stay was for more then 5 days at the Essex, Md. Super 8
for Familiesby A verified traveler
Bad ExperiencePosted Jul 28, 2015 on Hotels
It was one of the worst experiences I've ever had. The horrible environment, hideous neighborhood and seedy people drunk at the front door were not okay. I heard scurrying in the night and pray it was not mice or rats. The neighborhood was unsafe and there was no room key. Breakfast area was dirty. The whole place made my skin crawl.
for Business Travelersby Stuart from Philadelphia
Scary HotelPosted Jul 13, 2015 on Hotels
Elevator was broken, requiring change to a ground floor room. A/C Unit was noisy. Clock radio was not working. Curtains in window would not close completely. Had to call Hotels.com and book a different hotel.