Posted Nov 18, 2016 on Hotels
The hotel was very run down and tired looking and in some areas the carpets were filthy, the room we stayed in was noisy from traffic insufficient double glazing all round, no coffee machine working, telephone was not working in the bar. The only good thing was the staff were so cheerful and obliging, had to force the shower mixer on with extreme force my wife could not turn it on, beds were old and run down lumpy and very hard, the quilts were outdated and heavy, we asked for an extra pillow which we never got and no lifts, the only good thing was the staff and free car park would not recommend this hotel to anyone.
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
I'm sorry you did not enjoy your stay with us. The hotel is having an upgrading programme and much of what you describe will be addressed.