Ratings based on 283 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Sep 11, 2017
A fabulous relaxing break in first class accommodation first class staff and first class facilities
3 out of 5
by A verified traveler from Gloucestershire, UK

Hotel OK not sure why it merrits its 5* rating

Posted Aug 7, 2017
Pros: The breakfast is amazing.
Cons: Facilities I guess.
Location: Estopona is a lovely town but you will need either deep pockets or a car to get there.
About 10 years ago I called into this hotel and thought I would stay here for a 4 day stay with my 14 year old daughter. The hotel is very clean and the staff on reception are exceptional but other than that its soleless and fairly dull. There are three pools with one being total used for Adults. When we where there in August barely three or four people were using it. The actual main pool is functional and clean but not exciting.
5 out of 5
Recommended
for Everyone
by A verified traveler from Copenhagen Denmark

A perfect stay!

Posted Jul 28, 2017
Hotel was flawless - wonderful service and facilities. Location is fantastic - right on the beach. There is shopping complex with lots of tasty dining options just a short walk away. Hotel restaurants were superb! This is an excellent choice for a relaxing and romantic stay at the beach.
5 out of 5
by Robyn

Not Marbella but close!

Posted May 27, 2017 on Hotels
Great service and a lovely hotel set right on the beach at Estepona. Fabulous pool area and choice of dining options. Its a resort experience with not much else around ie it's not Marbella, but very relaxing. Staff were a standout!
Comment from Hotel Management
May 29, 2017 by GM, Hotel Management
Dear Robyn, Thank you for your recent stay in Kempinski Hotel Bahía and for taking your time to write this review. It is true that our resort is located in a calm and peaceful place for our guests to enjoy the relaxing stay. We appreciate your kind comments regarding our hotel and our hard-working team whose main goal is guests comfort and satisfaction. We will be looking forward to welcoming you again in the near future! Yours sincerely, The Management Team.
5 out of 5
by Grant

Fantastic beach front resort - truly 5*

Posted May 11, 2017 on Hotels
This resort hotel is excellent in every way. Pricey - but worth the money. I will definitely return soon.
Comment from Hotel Management
May 29, 2017 by GM, Hotel Management
Dear guest, Thank you for taking the time to share with us your recent experience in Kempinski Bahía Estepona. We are delighted to learn that you enjoyed your stay and we exceeded your expectations. It would be a big honour for us to welcome you again in the near future! Warm regards, The Management Team
3 out of 5
Recommended
for Everyone
by A verified traveler from Uk

Lovely portion on the beach.

Posted Apr 14, 2017
Excellent reception staff. Food is very overpriced in the main restaurants and service slow on the pool bar and foyer restaurant. Half hour wait for drinks and sandwiches. Some guests reserve sun loungers by the pool with the pool attendants and do not turn up to use them until mid afternoon. Not enough to go round as a result. Very clean rooms . Good concierge and doormen.
Comment from Hotel Management
Apr 17, 2017 by General Manager, Hotel Management
Dear mpsuetikon, Thank you very much for choosing Kempinski Hotel Bahia and for your review. We are glad that you enjoyed the hospitality and friendliness of our staff, and our exquisite rooms. However, we regret to hear that we have not been able to meet your expectations regarding our culinary offerings and pool loungers. Please accept our sincerest apologies and rest assured that your constructive comments have been forwarded to the related departments for further assessment and therefore immediate action. Thank you once again for your feedback as I will be looking forward to welcoming you back in our hotel. With kindest regards, Carla Lopes, General Manager
5 out of 5
by Frances

Beautiful hotel just outside Estepona town

Posted Mar 25, 2017 on Hotels
A beautiful hotel with great ambience, friendly yet efficient staff, an excellent breakfast buffet with everything you could desire. About 35/40 minutes walk outside Estepona which is very worth the effort.
Comment from Hotel Management
Mar 27, 2017 by GM, Hotel Management
Dear Mr. Frances, Thank you very much for choosing Kempinski Hotel Bahia and for your wonderful feedback. I am glad that our strategic location and rich signature breakfast were to your satisfaction. Thank you once again and hope to welcoming you back soon. Kind Regards, Carla Lopes, General Manager
4 out of 5
by Albert

Posted Mar 14, 2017 on Hotels
Absolutely great as usual- only thing was tv channels were scrambled and even after reporting this it wasn't changed- but otherwise service excellent, amazing breakfast, spa wonderfully relaxing
Comment from Hotel Management
Mar 16, 2017 by GM, Hotel Management
Dear Mr. Albert, Thank you for choosing our hotel and for your feedback regarding your stay. We are glad to hear that you have enjoyed our signature breakfast, relaxing spa, and the service provided by our welcoming staff. We apologize for the problem you encountered with the TV channels and please rest assured that it was forwarded to the related department. Thank you once again for your review and we hope to welcoming you soon in the near future. Kind Regards, The Management Team.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely 5 star hotel.

Posted Mar 10, 2017
I had a lovely stay. Wonderful breakfast and helpful staff
Comment from Hotel Management
Mar 10, 2017 by The Management Team, Hotel Management
Dear guest, Thank you for choosing Kempinski Hotel Bahia and for your wonderful feedback. We are glad that everything was to your satisfaction including our well trained staff and signature breakfast. Thank you once again for your feedback and hope to welcoming you soon in the near future. Kind Regards, The Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Hampshire

Beachfront luxury out of season steal!

Posted Feb 16, 2017
Location is fabulous. Don't be put off by its roadside position. I was a lone, female traveler on business and was treated with respect and a great welcome. Huge room with a partial sea view, palatial furnishings and a huge bath. Glorious pool area and right on the beach. You can walk for miles. The hotel was pretty empty and parts being refurbished but the sumptuous breakfast on the sunny terrace was perfect. I'd definitely return out of season.
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Dear Twiglet54, We are grateful that you chose Kempinski Hotel Bahia for your business trip and for providing us with such a heartwarming feedback. We are glad that everything was to your satisfaction including our signature breakfast and well-trained staff. Thank you once again for your review as we will be looking forward to welcoming you back soon in our hotel. Kind Regards, Carla Lopes, General Manager