Ratings based on 296 Verified Reviews

4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Worcestershire

Excellent comfortable hotel

Posted Oct 29, 2017
Good food and excellent staff Rooms very comfortable
4 out of 5
by A verified traveler from UK

KEMPSINKI HOTEL 5 STAR?

Posted Oct 2, 2017
THE HOTEL IS IN A GREAT LOCATION AND IS OF A VERY HIGH STANDARD BUT 5 STAR NOT SURE. THE BUFFET BREAKFAST AS EXCELLENT AND OUR ROOM WAS LOVELY. MY BIG TWO DISAPPOINTMENTS WERE BEING ASKED TO €10 A DAY FOR PARKING, NEVER MENTIONED ANYWHERE ON THE WEBSITE AND THE INITIAL ROOM WE WERE ALLOCATED WAS ON THE END AND SUBJECT TO ROAD NOISE, WE WERE MOVED BUT ONLY AFTER DISCUSSIONS WITH THE MOST SENIOR PERSON ON DUTY. I BELIEVE WE WERE ALLOCATED THE ROOM INITIALLY BECAUSE WE HAD BOOKED ON A BOOKING WEB -SITE AND GOT A LOWER PRICE, STILL OVER €1000 FOR 3 NIGHTS. WILL NOT BE RETURNING
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Sep 11, 2017
A fabulous relaxing break in first class accommodation first class staff and first class facilities
4 out of 5
by KHALED

This traveler left a rating score only Posted Aug 22, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Amsterdam

Great resort, but not a *****GL

Posted Aug 17, 2017 on Orbitz
Beautiful resort on the beach but it takes more to be a GL resort. Too less of the staff are good with theire english, but everybody is very kind. Very annoying is the lack of policy around reserving sunbeds around the pool. And because there are enough pictures of the beautiful resort, my photos are examples of it. You defenitely need a car because the nicer spots like Matbella and Puerto Banus are to far away.
3 out of 5
by A verified traveler from Gloucestershire, UK

Hotel OK not sure why it merrits its 5* rating

Posted Aug 7, 2017
Pros: The breakfast is amazing.
Cons: Facilities I guess.
Location: Estopona is a lovely town but you will need either deep pockets or a car to get there.
About 10 years ago I called into this hotel and thought I would stay here for a 4 day stay with my 14 year old daughter. The hotel is very clean and the staff on reception are exceptional but other than that its soleless and fairly dull. There are three pools with one being total used for Adults. When we where there in August barely three or four people were using it. The actual main pool is functional and clean but not exciting.
4 out of 5
by Christopher

This traveler left a rating score only Posted Aug 7, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Copenhagen Denmark

A perfect stay!

Posted Jul 28, 2017
Hotel was flawless - wonderful service and facilities. Location is fantastic - right on the beach. There is shopping complex with lots of tasty dining options just a short walk away. Hotel restaurants were superb! This is an excellent choice for a relaxing and romantic stay at the beach.
4 out of 5
by jose

This traveler left a rating score only Posted Jul 21, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 13, 2017 on Hotels