Ratings based on 176 Verified Reviews

4.8 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

convenient to RMNP and Estes Park

Posted Aug 9, 2017
Pros: clean and convenient
Location: Would prefer room away from highway
Positive check in -an elk was on the grounds near our room- lovely creek -clean spacious rooms enjoyable stay
Comment from Hotel Management
Aug 13, 2017 by Boulder Brook, Hotel Management
Thank you for your review! We are very glad that you enjoyed your stay and look forward to you staying with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from pennsylvania

Great room and location

Posted Aug 7, 2017
The place was awesome. A few minutes from Rocky Mountain national park and downtown Estes Park. Had a bull elk walk through our back yard and eat the shrubs for an hour. Quite an amazing sight! Bed was super comfy and the staff was friendly and informative. Will definitely stay there again!
Comment from Hotel Management
Aug 13, 2017 by Boulder Brook, Hotel Management
Thank you for your review! We are very glad that you enjoyed your stay and look forward to you staying with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 7, 2017
Relaxing / comforting / The perfect place to get away from it all....
Comment from Hotel Management
Aug 13, 2017 by Boulder Brook, Hotel Management
Thank you for your review! We are very glad that you enjoyed your stay and look forward to you staying with us again.
3 out of 5
by A verified traveler from Goodyear, AZ

Boulder Brook close to the Fall River

Posted Aug 5, 2017
Pros: We liked the nearness to the Fall River, being close to Estes Park, the shower in the bathroom with skylight, and the color/beauty of the hotel sign.
Cons: Deferred maintenance challenge: steps to 2nd floor worn,no closet space,poor lighting,front door worn,windows warped,furniture beat up,no color at al
Location: Estes Park is a great treasure. Many great opportunities to pursue in the areas in and around the Rocky Mountain National Park.
We drove into Estes Park looking forward to a great time in the Rocky Mountain National Park! We were ready to hike in the mountains and view some great mountain vistas. We did find a national park that is clearly reeling with all of the increased traffic and the road maintenance issues that are needed for safety on the roadways. We enjoyed the shops in Estes Park and found three treasures to bring to our home.
Comment from Hotel Management
Aug 15, 2017 by Assistant General Manager, Hotel Management
Thank you for your review. Our locations is definitely one of the things we are very proud of at Boulder Brook on Fall River. We appreciate you taking the time to provide us with such detailed feedback about your stay. We are sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to the appropriate people. We do hope you give us another chance as we will definitely improve our services.
5 out of 5
Recommended
for Everyone
by A verified traveler from ft worth

Perfect setting. Clean room.

Posted Aug 1, 2017
This is the loveliest option along this strip of motels I have found after at least five stays. Enjoy!
Comment from Hotel Management
Aug 13, 2017 by Boulder Brook, Hotel Management
Thank you for your review! We are very glad that you enjoyed your stay and look forward to you staying with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee, WI

Fantastic

Posted Jul 15, 2017
Pros: The facility and views
Cons: Cannot think of anything.
Location: Easy access to Estes Park and Rocky Mountain National Park
Could not say enough good things about our stay. The location is just stunning. Would not hesitate to stay here again.
Comment from Hotel Management
Jul 17, 2017 by Heidi S.; Asst. General Manager, Hotel Management
Thank you for your review and for choosing our hotel. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property so close to Estes Park and just on the out skirts of the Rocky Mountain National Park a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. We are happy that you enjoyed your stay and look forward to having you again as a guest in our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Omaha, NE

Quiet and Relaxing

Posted Jul 9, 2017
Quiet place to relax and unwind. The rooms were very spacious and clean, and the jetted tub was as well! And if you find yourself stuck inside because of poor weather, there are books, cards and puzzles in the room. We loved sitting out on the balcony at the end of the day, listening to the stream and watching the marmots and hummingbirds. A heads up, though, if you are planning on going in summer, there is no a/c. We slept with the windows open a few nights to cool the room down.
Comment from Hotel Management
Jul 12, 2017 by Heidi S. Asst. General Manager, Hotel Management
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. In the past we have found that for the few days it was hot enough to warrant air conditioning there were not enough to incur the expense. However as the years have gone on we have started changing that thinking and have now been considering A/C for some units. Thank you for your valuable feedback, it will be taken into consideration.
4 out of 5
Recommended
for Everyone
by A verified traveler

Rocky Mountain National Park vacaction

Posted Jun 26, 2017
Boulder Brook on River falls is a very quite clean location with excellent access to RMNP and Estes Park.
Comment from Hotel Management
Jun 26, 2017 by Boulder Brook, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

adorable cabin on the river

Posted Jun 25, 2017
This cabin far exceeded our expectations. The flowing river was literally our backyard. Chipmunks and elk came to visit us. Beverly at the front desk was just the sweetest person ever and so helpful. The cabin was clean and had a very nice shower, super comfy bed, kitchenette, fireplace, and a jacuzzi tub inside with windows looking out. The cabins are not air conditioned. Which we didn't realize but it was ok for us. It was a little hot in the afternoon but we opened the door and windows to hear the river anyway and once the sun went down it was super comfy and cool. I would 10000% stay here Again. It was so wonderful!!!!
Comment from Hotel Management
Jun 26, 2017 by Boulder Brook, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by A verified traveler

Beautiful location, poorly outfitted

Posted Jun 23, 2017
The property was beautiful and conveniently located. The back porch offered a nice view of the rushing creek and occasional wildlife. The interior of the suite was well laid out, with cooking utensils if one wanted to cook. The bathroom showed signs of neglect and physical deterioration. The master bed mattress was passing. The "queen pullout" was not. The floor level heater in the bedroom was sharp and easily snagged the foot when trying to open/close the blinds. There was no A/C, which was not a problem at night; however it was hot during the day.
Comment from Hotel Management
Jun 29, 2017 by Heidi S. Asst. General Manager, Hotel Management
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on. We do hope you give us another chance as we will definitely improve our services