- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all we drove 300 miles to stay in Estes Park, Co. We had our daughter(which was her 1st time ever going to Estes Park) and 2 grandbabies with us. Booked a deluxe suite 2 bedroom for 2 nights. Day of check in got key went to room. Had to shoulder door to get it to open. Stepped inside smelled of body odor bad enough to gag you. The room was not a deluxe suite 2 bedroom it was a single room with 2 queen beds. Went to front desk. Person said I'm sorry the guest that was in the deluxe suite w/2 bedroom decide to stay longer. When questioned again about it he told me We don't have a deluxe suite with 2 bedrooms. Needless to say we had to find another motel to stay which there were NO vacancies in Estes Park because of the time of year it is. When the elk migrate down off the mtn. The closest motel we could get was 32 miles away in Loveland, Co. Needless to say we were very disappointed with whole situation and made not such a good time like we had planned.