Property grounds

Reviews of Epacha Game Lodge & Spa

3.5 out of 5
Epacha Game Lodge & Spa
District Road D2695, South Of Etosha National Park, Okaukuejo

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Colin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Epacha could be used as an African Lodge in a movie set. Our accommodation was spacious and comfortable. The reception/dining area was enormous with plenty of elegant touches. The staff were as helpful and attentive as they could be. I highly recommend it. Visitors should be aware, though, that Epacha is some distance from Etosha - around 50 kilometres from the Anderson Gate.
Stayed 3 nights in Mar 2024

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular views from the luxuriously appointed individual units and pool/restaurant area, lovely service and great sundowner drive in the game park. The outdoor showers in the units were a real indulgence! The only off note was the lack of easy drinking water, since the tap water wasn’t recommended and only 2 small individual bottles were supplied.
Stayed 2 nights in Oct 2022

10/10 Excellent

Theo, Otjiwarongo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a jewel of Namibia Lodges, what a relaxing atmosphere and hospitality
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to Etocha: - luxury feeling - excellent breakfast and dinner - excursions can be arranged - very Kind Management and staff - better Internet Connection to be installed in 2020
Stayed 1 night in Dec 2019
Response from Epacha Game Lodge & Spa on Jan 9, 2020
Dear Guest, Thank you for your kind feedback, Regards The Epacha Team

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Heavily overpriced
we were almost the only guests, which obviously had the effect that the food was deplorable. We ordered from a set menu beef fillet and got something else instead (probably backstrip or something from the leg.) the rest was also partly sub standard. all in all. nothing to recommend.
Stayed 2 nights in Jan 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE---POOR MANAGEMENT. FRAUDULENT!!
Four of us arrived after a long day of driving of safari, only to be told by the front desk that they do not have our reservations-----reservations that were made more than SIX months prior!! I noted that they had two large tour groups of elderly people staying there-----it appears our rooms were "cancelled" to accomodate the large groups. In an attempt to appease us, since the next closest lodge is over 30 minutes away, they moved an employee out of one room and put us in a room where the air conditioning was not working. The temperature in the area that day was 95 degrees. I had booked two rooms with a private balcony......I certainly did NOT receive that! The manager was involved, but it was very clear that they only concerned themselves with the large groups. The interesting thing is, I'm guessing the group paid a much lower room rate than we did. I travel extensively around the world......this was one of my WORST experiences to date, and I cannot rate this property any LOWER! They were fraudulent and a huge disappointment. I will be fighting for a refund on my reservation!! STAY AWAY FROM THIS PROPERTY.

10/10 Excellent

Rainer

Liked: Cleanliness
Stayed 3 nights in Mar 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
haben unseren 2-tägigen Aufenthalt (als Unterbrechung beim Campen) wg. des sehr freundlichen Service und der komfortablen Bungalows und Anlagen sehr genossen; einziger Abstrich: Preis-Leistungs-Verhältnis das Essen betreffend stimmte nicht
Stayed 2 nights in Nov 2017