Ratings based on 163 Verified Reviews

3.8 out of 5
77% of guests recommend
4.1 Room cleanliness
3.4 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Barbados

Literally feels like home away from home

Posted Aug 27, 2017
The check in experience is different. You are emailed 2 codes to access the building and then your room key. After that I went upstairs to my room and Wow!. Very spacious, large living/dining area, small but useful kitchen- all the amenities you could could want, even a dishwasher! Small patio. The bedroom and bathroom are upstairs, yes you read that correctly... . Upstairs! Maybe they provide accommodation for persons with limited mobility, I don't know for sure. You have access to a small laundry room in the basement, which is where underground parking is also available. Located right across from a metro access and also busstops and tramline stop. Drawbacks? Toilet is downstairs only, great for when you come in really needing to go, not so great for if you wake up needing to do the same and portable AC was not working.
Comment from Hotel Management
Aug 28, 2017 by B-aparthotels Team, Hotel Management
Dear Kevin, Thank you for your evaluation and comment on your experience. Hope you had a nice stay. We are taking your remarks into consideration and will work on improving it.
4 out of 5
by Konrad

Convenient, nice hotel

Posted Jun 18, 2017 on Hotels
Very nice and practical hotel. Close to metro and a good breakfast option nearby. Parts of the room are a bit dated, but overall rather comfortable.
4 out of 5
by CATALIN - ALEXANDRU

This traveler left a rating score only Posted Jun 6, 2017 on Hotels
4 out of 5
Recommended
for Families
by A verified traveler from London

Lovely time had by my daughters and I.

Posted Aug 30, 2016
Pros: Loved the layout - Duplex. The location was very good also. It was helpful to have the cleaners in daily too. The laundry facilities were a great.
Cons: TV and Shower plug needed fixing. Third floor had a really rotten smell (not our floor thank goodness)!plus some bits..Still a good overall experience
Location: Parc du Cinquantinaire and local shopping. The nearby metro links you up nicely however to the rest of the city.
We enjoyed staying here. It was spacious and kempt.
Comment from Hotel Management
Aug 31, 2016 by B-aparthotels Team, Hotel Management
Dear Chi, Thank you for choosing B-aparthotels for your stay and taking the time to write a review. Please know that you can always inform us when you are experiencing any inconveniences. We try our best to offer you a suitable solution. Always be welcome again at B-aparthotels.
4 out of 5
Recommended
for Everyone
by A verified traveler from Parkland, FL

Posted Aug 22, 2016 on Orbitz
Pros: It is roomy than typical hotel.
Cons: We, family of four booked two rooms but got one on 3rd floor and another on 4th floor, which is very inconvenient for us. Please book us together.
The hotel does not have front desk. The property manager sent email to instruct guests to check in and out.
Comment from Hotel Management
Aug 24, 2016 by B-aparthotels Team, Hotel Management
Dear Cliff, Thank you for choosing B-aparthotels for your stay. Please know that you could always inform us with your requests. We try our best to help you. We would like to welcome you again.
5 out of 5
by A verified traveler

Comfortable, well designed floorplan & kitchette

Posted May 16, 2016 on Hotels
It was an excellent stay, except for checking in issues (not the hotel's fault, but a lack of communication from or with Hotels.com). As there is no reception area or onsite hotel staff, all entry and access is via keycodes. The hotel provides that information to the guests directly prior to check in. However, there was no communication to me (coming in from Canada) and as I did not have a roaming plan, I had to go up the street to a restaurant and request them to call in on my behalf to get the access codes.
Comment from Hotel Management
Aug 11, 2016 by General Manager, Hotel Management
Dear guest, We apologize for the inconvenience. We will keep your comment in mind and will check if the confirmation letter is send correctly. We provide the self-check-in procedure to offer you the independence and freedom to enjoy your stay the way you want. Always be welcome at B-aparthotels.
2 out of 5
by Stewart

B Apartments Montgomery

Posted May 9, 2016 on Hotels
not great the apartment was a loft and although the ac unit was ok downstairs the loft bedroom was too hot to sleep properly. plus on the Saturday the lift which was next to the bedroom broke and all night the door opened and shut. not a pleasant stay at all
Comment from Hotel Management
May 27, 2016 by Randa, Hotel Management
Dear Stewart, We are sorry to read that your stay wans't the best is should have been. We have taken action on the elevator as soon as possible, I hope you understand that technical issues like this are unpredictable and beyond our control. Note that during the weekend our duty team is available through the emergency line to assist you in any way. Should you have issues with your accommodation we can always arrange to switch apartment upon availability. Always be welcome to B-aparthotels
2 out of 5
by A verified traveler

This hotel is certainly not a four stars hotel

Posted Apr 30, 2016
Pros: Location and spacious rooms.
Cons: 1. The way to contact the apartment management. 2. The way to book a parking spot through Expedia 3. The faucet in the kitchen leaks terribly
Location: The location is good. There is a very grand park near this condon hotel.
This condon hotel's location is good, it's in a nice neibour hood. The rooms are big in Europing standard. I don't recommend this apartment hotel to foreign tourists because it's so inconvenient to contact the hotel management. We booked a room and paid for three adults, but the confirmation letter told us the room was for two adults. We had to contact the hotel management by email to sort the room issue out. Again, we asked the hotel about the self parking before we arrived at Brussel since there was no way we could request a parking spot when we booked the hotel through Expedia. We sent three emails to the hotel management, but they didn't reply at all because it's weekends. We spent more than five hours waiting their reply. It's very stressful. We even called their emergency phone line, but the line didn't work at all. Compared with the four stars hotel we lived in Paris before we arrived at Brussel, I gave this condon hotel a 2.5 stars. This hotel certainly is not good for foreign tourists.
Comment from Hotel Management
Dec 28, 2016 by camille, Hotel Management
Dear guest, Thank you for staying at B-aparthotels. We apreciate your feedback and apologies for the inconvenient occuring with your reservation. It is not the service we want to provide to our guests. We are taking note of your remarks to settle the issues as the emergency line should work at all time. We are always reachable via this line. Please accpet our apologies and be assured we will work on it immediately. Your B-aparthotels team
3 out of 5
by A verified traveler

Convenient location

Posted Mar 19, 2016 on Hotels
Convenient location, kitchenette and room size for people with a lot of luggage. Lack of information upfront: never received entry codes but urgency phone number was available, lift under repair not working difficult when arrive at 11pm with a lot of luggage. Replied efficiently to emails. Easy transport options and lots of restaurants around.
Comment from Hotel Management
Mar 23, 2016 by Randa, Hotel Management
Dear guest, Thank you for choosing B-aparthotels for your stay in Brussels. we apreciate your comment and would like ot inform you that confirmation letter with access codes are send to the hotels.com service when your personal email adress isn't provided. It is then up to them to forward the informations. Also we can understand that the current renovation of our elevator can be a challenge, we are making sure you get the best service, all information on this matter have been included on the ocnfirmation you reeived from hotels.com. Feel free to contact us directly to ensure the recpetion of important informations Kind regards, B-aparthotels
4 out of 5
by George from Remich

Well designed apartments, in a great location.

Posted Sep 13, 2015 on Hotels
Great accommodation for business trips to Brussels. Excellent location too. The only negative was the strength of the wifi, which is essential to business travellers.
Comment from Hotel Management
Aug 11, 2016 by General Manager, Hotel Management
Dear George, Thank you for your kind review. Please know that the WiFi can get slower when many people are using it at the same time. Therefore we offer premium WiFi (15€/day) as well which works faster than the standard WiFi . We hope to welcome you again at B-aparthotels.