Ratings based on 851 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
62% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from K

Cheap price. Clean and do-able. No complaints

Posted Jul 28, 2016
Recently remodeled. No bad odors. A/C was either on or off, no temp control. TV and WIFI worked fine. Breakfast ok but no fruit available. Cute topiarry.
Comment from Hotel Management
Jul 28, 2016 by Raj., Hotel Management
Thank you for your encouraging review! Here at America's Best Value Inn Eugene we have been working hard to present clean and comfortable accommodations. We are happy to hear you enjoyed your stay with us. We hope you continue to choose to stay with us should your travels bring you to the area again. We really appreciate your business.
2 out of 5
by A verified traveler from Hillsboro, OR

Old hotel

Posted Jul 27, 2016
Toilet doesn't flush, bed and pillows weren't comfortable. A fly in my room
4 out of 5
by A verified traveler

Posted Jul 24, 2016
Had a delightful time and Raj was super helpful! Rooms were clean, laundry facility was efficient and close enough to restaurants to walk!
Comment from Hotel Management
Jul 28, 2016 by Raj., Hotel Management
Thank you for your encouraging review! Here at America's Best Value Inn Eugene we have been working hard to present clean and comfortable accommodations. We are happy to hear you enjoyed your stay with us. We hope you continue to choose to stay with us should your travels bring you to the area again. We really appreciate your business.
4 out of 5
by A verified traveler from eugene oregon

Nice room Friendly staff

Posted Jul 17, 2016
Very good Front desk took care of Expedia's mistake
Comment from Hotel Management
Jul 21, 2016 by Raj., Hotel Management
Thank you for your encouraging review! Here at America's Best Value Inn Eugene we have been working hard to present clean and comfortable accommodations. We are happy to hear you enjoyed your stay with us. We hope you continue to choose to stay with us should your travels bring you to the area again. We really appreciate your business.
2 out of 5
by A verified traveler

typical motel

Posted Jul 15, 2016
Pros: breakfast waffle was good staff was nice
Cons: see above. also could add some microwavable sausage sandwiches (jimmy dean?), hard boiled eggs, and/or oatmeal to the breakfast area
Location: better locations exist in Eugene, ie. no walking distance things to do
Hotel staff was nice and accommodating ... Wood floors turn bare feet black ... very disturbing ... be sure to bring your slippers Toilet continually ran ,,, leaked from cover due to faulty gizmos inside spraying directly up ... They never fixed it ...
Comment from Hotel Management
Jul 18, 2016 by Raj, Hotel Management
We greatly appreciate your detailed feedback. Comments from our guests are always welcome as they help us continually improve our property. If you had call the office, the manager would have taken care of all the issues. Manager lives on site so there is someone always to help and make sure that out guests' are comfortable. Thank you for your business.
4 out of 5
by A verified traveler

Posted Jul 9, 2016
The hotel staff was friendly and very accommodating. When I stayed here, it was the third week that I had been splitting time between my house and Eugene and my stay here was by far the best out of the three weeks I have been in Eugene.
Comment from Hotel Management
Jul 9, 2016 by Raj, Hotel Management
Thank you for your encouraging review! Here at America's Best Value Inn Eugene we have been working hard to present clean and comfortable accommodations. We are happy to hear you enjoyed your stay with us. We hope you continue to choose to stay with us should your travels bring you to the area again. We really appreciate your business.
1 out of 5
by A verified traveler from Sacramento CA

Old hotel and looks it evidence of water damage

Posted Jul 8, 2016
Pros: Nothing
Cons: Rooms need to be updated/renovated.
Location: There was nothing to do near by. There were no places to eat within walking distance. Hamburger place approximately 1/2 mile away.
For the price I would have expected better. When was the last time you stayed in a hotel that did not have a coffeemaker. The radio was missing from the night stand, found it behind the bed covered in dust. Walls need painting. Door would not lock properly with slamming the door. Walking around in bare feet is a no, no in this room. Advertised breakfast, got there and breakfast hours were from7 to 9 with seating at 2 tables for maybe 4 people. Got there at 7:15 for breakfast and they were almost out of coffee.
Comment from Hotel Management
Jul 12, 2016 by Raj., Hotel Management
We greatly appreciate your detailed feedback. Comments from our guests are always welcome as they help us continually improve our property. Surrounded by various attractions, universities, shopping centers and the airport is one of the many reasons that make America's Best Value Inn Eugene an ideal place to stay when traveling to the area. We do have four pots of regular coffee in the office in the morning and through out the day. There is always someone in the office to check the coffee pots periodically to make sure we have enough coffee. We also have coffee maker for our guests, but upon request only. We are sorry to hear that you had a problem with the door lock. Our maintenance team would have look into it if you had let the office manager know about the issue. We assure you that the maids do sweep and mop the floors everyday; however, we have black tar layer on the parking lot which get stuck on the shoes which cause the room floor to get the black color. It is our hope that you will choose to stay with us again during your next visit to Eugene and we hope that you will continue to let us know of any other ways we can make your stay a better one! Thank you for your feedback!
2 out of 5
by A verified traveler

Posted Jul 7, 2016
Cheap but old. Towels in bathroom really disappointing.
Comment from Hotel Management
Jul 9, 2016 by Raj., Hotel Management
We greatly appreciate your detailed feedback. Comments from our guests are always welcome as they help us continually improve our property. Surrounded by various attractions, universities, shopping centers and the airport is one of the many reasons that make America's Best Value Inn Eugene an ideal place to stay when traveling to the area. We are sorry to hear that the towels in the bathroom were disappointing, If you had call the office the manager would have given you another set of towels. We really appreciate your business and hope you give us another chance.
3 out of 5
by A verified traveler

Convenient location

Posted Jun 22, 2016
The room was OK. Staff were friendly. The only problem was noise at night from sirens and a train.
Comment from Hotel Management
Jun 27, 2016 by Raj., Hotel Management
Thank you for your encouraging review! Here at America's Best Value Inn Eugene we have been working hard to present clean and comfortable accommodations. We are located near downtown and two major streets, We do have rooms away from the street and the manager would have put you in one of those rooms based on availability. We are happy to hear you enjoyed your stay with us. We hope you continue to choose to stay with us should your travels bring you to the area again.
4 out of 5
by A verified traveler from Austin TX

Came in for a week to watch NCAA track meet

Posted Jun 17, 2016
Pros: 2 miles from college
Cons: Window unit was loud and rattled.
Location: This isn't a good part of town. Lots of homeless people around.
Older hotel, decent value. Parking is tight. Floors were kind of buckling under me. Cable and HBO were good. Kitchenette was great. Kind of like an old fashioned motor court.
Comment from Hotel Management
Jun 18, 2016 by Raj., Hotel Management
We greatly appreciate your detailed feedback. Comments from our guests are always welcome as they help us continually improve our property. Cleanliness and superb service are high priorities for us. We are pleased to hear you found your accommodations to be clean and well equipped and kitchenette amenities. Surrounded by various attractions, universities, shopping centers and the airport is one of the many reasons that make America's Best Value Inn Eugene an ideal place to stay when traveling to the area.