Ratings based on 564 Verified Reviews

3.6 out of 5
76% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Oregon coast

Great location, close to the University of Oregon

Posted Nov 20, 2017
The hotel was clean and comfortable. It is an old style motel. Extensive updating in the bath. The primary negative was noise. The room heater was noisy. It was a cold night, so the heat turned on often. We did not take advantage of the complementary breakfast.
Comment from Hotel Management
Nov 20, 2017 by Manager, Hotel Management
Thank you for taking the time to share your comments regarding our breakfast and your room. We appreciate you taking the time to share your experience and for bringing this feedback to our attention.
3 out of 5
Recommended
for Everyone
by A verified traveler from eugene or

Posted Nov 19, 2017
Good hotel slightly outdated but clean. Great location easy to find, staff were super friendly.
Comment from Hotel Management
Nov 20, 2017 by Manager, Hotel Management
Thank you for your valuable opinion regarding our staff and location. We hope to see you again and that you'll truly be impressed with our improvements.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sutherlin, Oregon

Great

Posted Nov 2, 2017
The wood paneling in the rooms are beautiful. And I love that there's a breakfast room!
Comment from Hotel Management
Nov 2, 2017 by Manager, Hotel Management
Thank you so much for sharing your review and giving us your honest comments. We appreciate your feedback regarding our breakfast and room. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel with good location

Posted Oct 30, 2017
The hotel was clean and the staff was courteous. It reminded me of a motor lodge where you drive to your front door.
Comment from Hotel Management
Oct 30, 2017 by Manager, Hotel Management
It means so much to have earned your business. We appreciate the feedback regarding our staff. We hope you'll return to enjoy the continuous improvements made in our policies, accommodations and services.
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Great budget hotel

Posted Oct 27, 2017
Pros: Inexpensive and comfortable, right by the highway and close to downtown Eugene.
Cons: It's a little outdated but still in great condition. I couldn't figure out the coffee maker, a keurig would be nice. But it's a budget hotel so, nbd.
Location: Really close to downtown Eugene. If you want to go to the bars and stumble back this is the right place (but don't be loud jerks about it).
I stay at Courtesy Inn nearly every time I come to Eugene (which is a few times a year). Price is right, rooms are in nice condition, easy check in / out. It's definitely bare bones but the staff are always chill and the rooms are comfortable.
Comment from Hotel Management
Oct 27, 2017 by Manager, Hotel Management
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff and price. We hope to see you again in the future and to impress you with the continued improvements we make.
3 out of 5
Recommended
for Everyone
by A verified traveler

Basic room and facility

Posted Sep 22, 2017
If you are not looking for modern and new, and like the rustic cabin feel, this place will meet your needs just fine! Just needed a place for the night as we were to move our daughter in to UofO in the morning. We were happy with what was offered and the experience, and would not mind staying there again in the future. Definitely served the purpose and met our needs!!
Comment from Hotel Management
Sep 29, 2017 by Manager, Hotel Management
Thank you for taking the time to write this review and share your experience. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. It's important for us to impress our guests and your comments will make this goal that much more attainable. It is our sincere hope that you will one day return to see how your comments have affected our direction in reaching our ultimate ambition of giving each guest a five-star experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2017
Very nice and friendly. Great location and value for anyone visiting the area
Comment from Hotel Management
Sep 29, 2017 by Manager, Hotel Management
Thanks so much for your time in completing our survey and for giving us favorable, kind feedback following your recent stay with us here at Courtesy INN. It is great to hear that you find our staff nice and friendly. We look forward to serving you again soon. Kind regards.
4 out of 5
by Richard

Football in Eugene

Posted Sep 13, 2017 on Hotels
the building was rough looking on the outside but clean and comfortable inside despite being rather small.Neighborhood was a bit rough looking but had no trouble and Sally at the front desk was great!
5 out of 5
by Ana Tuka

Pleasant

Posted Sep 10, 2017 on Hotels
I was able to enjoy a good night dleep
4 out of 5
by allen d

Very Comfortable Stay and Great Location

Posted Sep 9, 2017 on Hotels
Very comfortable (single, queen) bed with four quality pillows, TV / Cable and in-room Wi-Fi very adequate, air conditioning somewhat noisy but typical for the type. Shower clean; however, water temp less than hot with shampoo and body soap in dispensers. Continental breakfast typical, with packaged Danish, bagels, cereal, juice and milk (in a room converted for the breakfast), with seating and TV. Two working and stocked vending machines with pop and water, etc. Parking / parking lot not well suited for large vehicles, i.e., no drive through. Location is great, and proximal to a significant number of similar lodging. Staff very helpful and friendly, outside of facility neat and well kept for age of facility, and rooms likely slightly better than anticipated based on age and type (single level) of complex. Prices nearly double for Ducks home games. Time to stadium under 15 minutes if you get to game more than 1.5 hours before. I liked it enough that when I traveled back to Eugene for my return flight I stayed at the same place in another room, which was comparable but with better water pressure and water temperature (actually hot when turned to "hot"). Both rooms had bathroom windows cracked open (secured) for ventilation?, which left the rooms with a slight smoke odor as there was significant fire activity in local range that left most of the air smoky as well. I will stay there again on my next visit. This facility / management values customer service appropriately.