Ratings based on 214 Verified Reviews

4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2017
Wonderful customer service, the hotel staff was very friendly and willing to assist you. The hotel also had a great lobby with a little bit for everyone, a bistro for grabbing a quick bite (very tasty food), a printer to print your boarding card for free unlike some airlines and a quiet area in front of the fireplace overlooking the courtyard just to chill.
Comment from Hotel Management
Apr 11, 2017 by Franziska W., Hotel Management
Thank you for your recent stay with us! We are happy to hear that you received wonderful customer service from our staff during your stay. We also love hearing that you enjoyed our on-site Bistro and that it was perfect for grabbing a quick bite to eat. Thank you so much for your great review, and we hope to see you again next time you're in the Eugene-Springfield area!
4 out of 5
Recommended
for Everyone
by A verified traveler from Laguna Niguel

Has Everything

Posted Apr 10, 2017
This hotel, even though it is outside of Eugene, is a great place to stay. It is close to the freeway and less than a 10 minute to downtown Eugene and the campus. The have a cafe, small market, indoor pool and exercise room, with no extra fees. Our reservation came with breakfast and the egg white frittata was amazing!!
Comment from Hotel Management
Apr 11, 2017 by Franziska W., Hotel Management
Thank you so much for taking the time to write a review, Michelle! We are happy to hear that you enjoyed our property, and that you had a great stay. We are so glad you were able to grab some breakfast in the morning at our on-site Bistro, before heading over to the U of O campus. Thank you so much for choosing to stay with us, and we look forward to seeing you again next time you're in the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from san francisco,CA

Will meet your expectations

Posted Feb 17, 2017
Excellent hotel. Newly remodeled. Very helpful staff
Comment from Hotel Management
Feb 20, 2017 by Franziska W., Hotel Management
Thank you so much for staying with us, Edgar! We are happy to hear that our hotel met your expectations, and that you found our staff to be extremely helpful. We hope that you will keep us in mind for any future stays that you might have in this area!
4 out of 5
by Judy

Posted Dec 26, 2016 on Hotels
Good value for one-night stay
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to freeway

Posted Dec 26, 2016
great staff and close to restaurants Nice little bistro. great beds & parking
Comment from Hotel Management
Dec 28, 2016 by Franziska W., Hotel Management
Thank you so much for staying with us! We are happy to hear that you enjoyed the beds, and that our location was very convenient for you. We hope to have you stay with us again, next time you're in the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle, wa

nice quiet night for us. wasn't busy but still.

Posted Nov 28, 2016
after a lousy 2 nights in CA, this was a pleasant stay. quiet, clean, great staff, good price.
Comment from Hotel Management
Nov 28, 2016 by Franziska W., Hotel Management
Thank you for staying with us, Jeff! We are happy to hear that your stay with us was nice and quiet, and that everything was nice and clean. It's also great to hear that the staff was great and that you found good value in your stay. We look forward to seeing you again next time you're in the area!
3 out of 5
by A verified traveler

to expensive for the room we received

Posted Nov 19, 2016
Pros: service, kind, food
Cons: price, never will book with Expedia again
Location: all good
to expensive for the room, service was good, food good at the hotel
Comment from Hotel Management
Nov 21, 2016 by Franziska W., Hotel Management
Thank you so much for taking the time to write a review! We are so glad to hear that everything about your stay was good, and that you enjoyed the service and the food. We do hope that you will stay with us again, and we look forward to seeing you soon!
5 out of 5
by A verified traveler

Outstanding Customer Service

Posted Oct 31, 2016 on Hotels
Housekeeping staff, front desk staff and anyone we encountered who worked at the hotel was fantastic. The hotel was far from University of Oregon but the property was very nice and the staff fantastic!
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Thank you so much for your recent stay with us! We love hearing that all of our staff was fantastic. Our staff takes pride in making sure every guest feels at home. We hope you had a great time visiting the University of Oregon, and we hope to see you again next time!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 25, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Coquille, Estados Unidos de América

Beautiful up to date hotel.

Posted Oct 24, 2016
Pros: Easy in and out.
Cons: Beds too firm.
Location: Located within 5 blocks of The Gateway mall. also around the corner from River Bend Hospital.. plenty of restaurants near by and a liquor store near
The hotel is very clean and tidy, the staff was friendly and accommodating! The beds were on the firm side.
Comment from Hotel Management
Oct 24, 2016 by Franziska W., Hotel Management
Thank you so much for staying with us, Angela! We are thrilled to hear that the check in and check out process was easy and quick, and that you enjoyed our convenient location, with plenty of restaurants nearby. It's also great to hear that you found the hotel very clean and that the staff was extremely friendly. Thank you so much for staying, and we look forward to seeing you again next time you're travels bring you to the area!