Ratings based on 288 Verified Reviews

4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2017
The room was clean and well maintained. for a lower cost motel it was excellent, I have seen similar rooms at far more expensive motels. If I was going to the same trip again. I would definitely book here.
Comment from Hotel Management
Dec 9, 2017 by Henry, Hotel Management
Thank you for the feedback. We are happy you enjoyed your stay and we look forward to seeing you again in the future. From everyone here at Downtown Inn we would like to extend our sincere gratitude for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler from central Oregon

Great rate, great room!

Posted Dec 7, 2017
Pros: Everything was nice including the breakfast.
Cons: More parking is needed
We stayed one night for a concert at the Mathew knight arena. Good location and easy to find.
Comment from Hotel Management
Dec 7, 2017 by Henry, Hotel Management
Thank you for the feedback. We are happy you enjoyed your stay and we look forward to seeing you again in the future. From everyone here at Downtown Inn we would like to extend our sincere gratitude for your business.
5 out of 5
Recommended
for Everyone
by A verified traveler from Anchorage

The Best!

Posted Dec 1, 2017
Pros: Location, clean, comfortable beds, and nice people that own and run the motel.
Cons: I can't think of anything.
Location: Great, and lots to do
I stay here often as I pass through Eugene. It is the run motel ever. Everyone is very nice and make sure your stay is fine. I can't say enough about this place. They always remember when I come through here, even sometimes a year between stays. You can't find a better place. Close to everything in Eugene. A real gem. Glad I found this place a few years ago.
Comment from Hotel Management
Dec 1, 2017 by Henry, Hotel Management
Hi Joe, First of all, I would like to thank you for your loyalty to our hotel and sharing your experiences with other travelers. When you stay with Downtown Inn, you are truly staying with people who care. We are committed to building long lasting relationships based on trust and integrity. You can trust that we will do our very best to provide our guests with a quality stay on a consistent basis and safe travels!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great value!

Posted Nov 21, 2017
The location is great! The room is clean and comfortable. Highly recommended.
Comment from Hotel Management
Nov 21, 2017 by Henry, Hotel Management
Hi Jenny, Thank you for the feedback. We are happy you enjoyed your stay and we look forward to seeing you again in the future. From everyone here at Downtown Inn we would like to extend our sincere gratitude for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Downtown

Posted Nov 17, 2017
Room was clean and cozy, great price, and the staff was friendly and very helpful!
Comment from Hotel Management
Nov 17, 2017 by Henry, Hotel Management
Thank you for the feedback. We are happy you enjoyed your stay and we look forward to seeing you again in the future. From everyone here at Downtown Inn we would like to extend our sincere gratitude for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2017
Nice hotel in a good location. Friendly staff and clean room.
Comment from Hotel Management
Nov 16, 2017 by Henry, Hotel Management
Thank you for the feedback. We are happy you enjoyed your stay and we look forward to seeing you again in the future. From everyone here at Downtown Inn we would like to extend our sincere gratitude for your business.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

one night stay

Posted Nov 13, 2017
great place to stay for our one night in Eugene. easy check in and out. the staff was great in extending our check out time to noon. The room was clean, the heater was superb in keeping us warm. Microwave and small fridge in the room was perfect for eating leftovers the next day. Close to several dining options, walkable.
Comment from Hotel Management
Nov 13, 2017 by Henry, Hotel Management
Thank you for the feedback. We are happy you enjoyed your stay and we look forward to seeing you again in the future. From everyone here at Downtown Inn we would like to extend our sincere gratitude for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 9, 2017
Pros: The bed and the tv were excellent. Extra pillows were a bonus.
Cons: The towels were rough and scratchy, but all the other good things made up for it.
We stopped in Eugene for an overnight on our way to Vegas. For the money we were extremely pleased with this hotel. The staff was very friendly and welcoming. The room was clean and the bed was very comfortable. A nice sized flat screen tv and travel size shampoo, conditioner and lotion were extra amenities that aren't always found at a hotel with such a competitive price.
Comment from Hotel Management
Nov 9, 2017 by Henry, Hotel Management
Thank you for the feedback. We are happy you enjoyed your stay and we look forward to seeing you again in the future. From everyone here at Downtown Inn we would like to extend our sincere gratitude for your business.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 9, 2017
nice clean room. very nice, friendly people that took time to help with any problems you might have with tv or internet.
Comment from Hotel Management
Nov 9, 2017 by Henry, Hotel Management
Thank you for your response, we take great pride in ensuring every guest receives the attention they deserve. When you stay with Downtown Inn, you can be sure that everyone here will do whatever it takes to ensure that our guests receive the best in customer care. We value your business and hope you will stay with us again next time you are in the area. From all of us here at Downtown Inn, we wish you safe travels!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland Oregon

Pleasantly surprised!!

Posted Nov 6, 2017
Pros: New fixtures, comfy bed, very clean!
Location: Great location!
We called ahead because we were going to get in late. They were very pleasant and thanked us for letting them know. When we arrived, they again thanked us for calling ahead. The hotel is of an older style but so clean and very nicely updated. We have absolutely not one complaint. Will stay here again :)
Comment from Hotel Management
Nov 7, 2017 by Henry, Hotel Management
Thank you for the feedback. We are happy you enjoyed your stay and we look forward to seeing you again in the future. From everyone here at Downtown Inn we would like to extend our sincere gratitude for your business.