Ratings based on 318 Verified Reviews

4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Downtown Eugene. Heart of the Action

Posted Oct 3, 2017
Pros: Location and decor
Cons: Next to the RR track, but not an issue. Usually try to get a courtyard view.
Location: Heart of the action, nice shopping within walking distance.
Wonderful boutique hotel. Excellent staff, terrific rooms, love the morning room service routine.
5 out of 5
Recommended
for Everyone
by A verified traveler

Visiting our son

Posted Aug 30, 2017
This is easily the nicest hotel in the most charming spot of Eugene. The hotel is lovely. The room was spacious & clean. The staff was incredibly friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hpuston, TX

Great hotel with great location!

Posted Aug 24, 2017
Pros: Service and quality of room.
Location: Shopping and eating. Wish we had more time to explore
Rooms are spacious. Shower is fantastic. Bed linens and mattress just right! Staff is friendly and while I'm normall not valet fan service to get car in and out was really good so no issues. Loacation of hotel is great - places to eat and shop within walking distance.
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Rosa, Ca.

Best in Eugene.

Posted Jul 14, 2017
Great hotel~ exceptional service. Loved our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from S

Very happy!

Posted Jul 1, 2017
Had a small hick up in the beginning but the staff made everything a okay! I would definitely recommend this property to everyone.
5 out of 5
by Frank

This traveler left a rating score only Posted Jun 7, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 3, 2017
Wonderful location, spacious room, very nice boutiques.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing

Posted May 22, 2017
Amazing. I will stay here again in the future. Everything you could ask for.
5 out of 5
by Christie

Posted May 17, 2017 on Hotels
Highly recommend
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle WA

Lovely surprise

Posted May 3, 2017
I drive annually from Seattle to San Diego and back with my dog and stay at various hotels on the journey. They range from the Four Seasons to Residence Inn. This year I found the Inn and was blown away by many things. First, the staff, who all seem to be very well trained and genuine ( shocking but most hotels , even 5 star ones do not seem to think this is important ) Then, the room, which was adorable, with window seat and fireplace. The room service door in each one is a brilliant idea. Location is unbeatable for someone on the road with the 5th Market right next door and downtown within walking distance. I shall be planning my trips around this hotel from now on !