Ratings based on 211 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bozeman, MT

Posted Feb 7, 2016
Pleasant hotel with many shops and restaurants within easy walking distance. Staff was amazing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2016
the staff is amazing, the facility is local to everything and the proximity to the mall, great food etc. is awesome. The only downside is the train noise which is inescapable in the area.....
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Home away from home

Posted Dec 30, 2015
My mom and I spent 10 days in this hotel while visiting family and each day was just as enjoyable as the last. The staff was always very attentive and pleasant and tried their best to fulfill any requests we had. Housekeeping continually kept the room tidy and often left little handwritten notes that set a personal feel between us and them. The room itself was beautifully decorated and had a cozy little fireplace to keep us warm during our stay. Even though all of this was great, the real highlight of this hotel was having the market right next door! Each day we'd hop right over to the market and pick up delicious pastries, coffees, breakfast, lunch, you name it! This market was a delight to visit, sporting all different types of restaurants, boutiques, and a small little grocery store inside with tons of artisan foodstuffs. I even got my nephew a last minute Christmas present from the toy store there too! All in all this was the best hotel I've ever stayed at and would happily recommend it to anyone visiting the Eugene area!
5 out of 5
Recommended
for Everyone
by A verified traveler

Gem in Downtown Eugene

Posted Dec 21, 2015
From the moment you pull up, the valet are there to greet you with a smile and front desk is eager to accommodate your reservation- with a glass of Chardonnay! Our third floor two bed room was absolutely perfect and spectacular in every way, even with a butlers pantry for room service, robes and Aveda products. We will be staying here again!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Terrific Inn!

Posted Dec 4, 2015
Pros: Everything - staff, amenities, etc.
Cons: Nothing
Location: Amtrak and the Oregon Electric Station
With a location close to Amtrak (transportation) and the Oregon Electric Station (restaurant), the Inn possesses a friendly, courteous and knowledgable staff, and the amenities my room include a spacious bathroom, fireplace and large desk. Also free Wi-Fi for guests came in handy and the outside garden area on the mezzanine. I will definitely be staying here again the next time I'm in Eugene!
5 out of 5
Recommended
for Everyone
by A verified traveler

Only place to stay in Eugene!

Posted Nov 19, 2015
Great hotel, staff, and overall total package! Complimentary shuttle pick-up from hotel (driver was very informative about the area), easy check-in to include a nice glass of wine, room was perfect! First time to Eugene, won't be the last, and this is the only place to stay!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Really the nicest hotel in Eugene

Posted Nov 18, 2015
Pros: very clean with a very nice staff
Cons: Price, or include parking.
Location: Everything in Eugene is a mile or two from this area.
Top hotel in Eugene. Designed like a french village with a great restaurant and french market. Expensive but charming. The bad part is this is an "all valet hotel". There was a $15.00 nightly charge with a totally empty parking lot.
5 out of 5
Recommended
for Families
by Kathryn from Menifee

Relaxing location in the center of things

Posted Nov 4, 2015 on Hotels
Great for a visit with family. Great location with quality food and shopping nearby.
5 out of 5
Recommended
for Everyone
by A verified traveler from Klamath Falls, OR.

Perfect location

Posted Oct 31, 2015
Pros: Everything
This hotel is ideally located to walk to many of Eugene's attractions. The staff is super friendly and the rooms have little balconies where you can sit and enjoy the view and a complimentary glass of wine. I love that this upscale hotel is dog friendly too!
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable room

Posted Oct 24, 2015
Pros: Room and location.
Cons: See above
The room was large and well set up with artistic touches. The bathroom was great with the exception of the mirror which was very poorly lit making it difficult to see. The room was not ready on time after a difficult and long drive. This is never o.k. The staff were all helpful and friendly. The printer did not work which used time but the staff helped get the printing done. Overall it was a positive experience.