Moldy vents, loud pet wing
Posted Sep 17, 2016 on Hotels
The hotel would have gotten a much higher rating from me if it wasn't for the disgusting discovery I made right before bed and the location of the room I was put in. The heating/cooling unit on the wall had mold growing in it. I only discovered this when I flipped the vent upward to change the direction of the air. I opted to sleep with the window open instead. Would really recommend that they thoroughly clean those vents. Also despite traveling with a service animal (I'm hearing impaired) and clearly stating that in my reservation, I was put into one of the rooms at the end of the hallway that are designated for those with pets. A neighbor had a dog that would stop barking and my dog, who alerts me when someone is at the door, spent much of the night alerting me to the sound of the side door (next to our room) opening and closing. Incredibly annoying and I didn't get much sleep at all between that and the sound of the highway from needing to keep the windows open. Service dogs are NOT pets and being around pet dogs often distracts them so please stop putting people with service animals in the "pet wing."