Ratings based on 1,240 Verified Reviews

3.7 out of 5
78% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from paso robles

Good location

Posted Oct 15, 2017
Good location clean, adiquite for cost, has all the goodies. Helpful staff.
3 out of 5
Recommended
for Everyone
by A verified traveler from Winchester,UK

Located close to downtown

Posted Oct 14, 2017
Pros: The staff
Cons: Glasses or plastic cups could be left for use in the room.
A basic clean motel with helpful friendly staff.Ideal for an inexpensive short stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from Bend, OR

Good bed!

Posted Oct 9, 2017
Location is a bit awkward; right on Franklin at a high traffic merge area. Great food however in close walking distance. Staff were good, breakfast acceptable; no protein available.
Comment from Hotel Management
Oct 13, 2017 by Guest Relations Manager, Hotel Management
I am glad that your overall stay at our hotel was a fine experience, although the location was less appealing to you. Your comment on lack of protein of the breakfast choices is noted. Rest assured that our key people will look into your review. We appreciate your comment.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great bed is most important

Posted Sep 26, 2017
Pros: Price was good, and bed was great. Good location
Location: bring it up to date
This was a basic hotel. Hotel staff was welcoming and friendly. The room was clean, and the bed was great. The room really needs some updating, although at least there were enough receptacles in reasonable locations to get the phones & tablets plugged in. the bathroom was small, with virtually no counter space. There was a counter with a mirror just outside the bathroom that worked ok.
Comment from Hotel Management
Oct 3, 2017 by Manager, Hotel Management
It is very rewarding to hear that we are able to give you the most comfortable accommodations. We greatly appreciate your feedback for pointing out areas where we can further improve. We would love to have you back to surpass your experience and to truly enjoy a five star experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from B.C. Canada

nice hotel close to town

Posted Sep 25, 2017
A very short stay, but enjoyed going out for dinner near by, doing a little shopping and then getting some good rest for next day's travelling.
Comment from Hotel Management
Sep 29, 2017 by Manager, Hotel Management
It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We hope your next stay will be just as enjoyable!
1 out of 5
by A verified traveler from Oregon

disappointed!

Posted Sep 22, 2017
I was very disappointed! My room was not very clean and I had to switch rooms twice!
Comment from Hotel Management
Sep 29, 2017 by Manager, Hotel Management
Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. I do apologize for the inconvenience that this caused you. Your comfort and convenience is our top priority and we are addressing your comments with our staff and re-evaluating our guest service policies to ensure that a similar situation does not occur in the future. Your comments help us to see where we need to improve and we appreciate that you have taken the time to review our hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from woodburn, Oregon

Hotel Room

Posted Sep 15, 2017
The room was very very small. You had to turn sideways to get around, Bathroom was small. Otherwise it was clean
Comment from Hotel Management
Sep 25, 2017 by Manager, Hotel Management
We appreciate you giving your feedback about your recent experience in our hotel. It is sad however that you were uncomfortable in the room you stayed in finding it small, also the bathroom. We have options to offer our guests and as such, please do inform our front desk for your concerns. Our staff on duty will do their best to rectify issues to ensure our guests’ comfort.
2 out of 5
by A verified traveler from California

What a difference a year makes

Posted Sep 4, 2017
Everything is more tired looking. Shower curtains need washing; do not smell fresh Not as accommodating as last year regarding extra freezer space. No problem using one in room not being rented out. This year, receptionist called owner to ask if I could use freezer in unused room, got a flat "no". She asked if there was anything the could do to accommodate my request, another "No". Will I stay here again? Doubtful.
Comment from Hotel Management
Sep 11, 2017 by Manager, Hotel Management
We appreciate your insightful review. Feedback from guests are used as reference as we continue to strive so we can provide above par, good value hotel services. We hope to have the opportunity to serve you again soon. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland

Great staff

Posted Aug 30, 2017
The rooms were clean and otherwise what you'd expect from a budget hotel. The staff, however, was very helpful and friendly.
Comment from Hotel Management
Sep 5, 2017 by Manager, Hotel Management
We thank you for taking the time to complete our survey and for leaving us excellent remarks. We will do our best to maintain the quality and value of our offerings. We hope to see you again soon. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Auburn, WA

perfect place for us to crash

Posted Aug 28, 2017
Pros: clean and quiet
Cons: breakfast
Location: we have always been in Eugene for U of O activities. always something going on there...
drove down for a weekend of baseball, exhausting drive, long first day, total relaxation and kicking back to get ready for day two. day two smooth as silk. quiet and comfortable spot for rest, would definitely stay here again!
Comment from Hotel Management
Aug 31, 2017 by Manager, Hotel Management
Many thanks for reviewing your stay at our hotel and for giving us 5 star feedback score. I am delighted to see that your expectations were met on all fronts, and we hope to have the pleasure of welcoming you back here in our hotel again soon.