Ratings based on 840 Verified Reviews

3.6 out of 5
75% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Nice pool. Cheap, clean sheets.Central location

Posted Dec 15, 2017
Great value. Central. Right across the street from the campus. Pizza and beer next door.
Comment from Hotel Management
Dec 16, 2017 by Manager, Hotel Management
Thank you so much for sharing your review and giving us your honest comments. We appreciate your feedback regarding our value. Thank you for choosing our hotel. We hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from Portland, Or

You get what you pay for

Posted Dec 7, 2017
The staff was very friendly and professional. The location was perfect. The room has seen better days and the place could be stand to be updated. Upon arrival it was very clean. Maybe I'm asking too much here but the room was ice cold when we arrived. The temp outside was in the low 40's and the room seemed even colder. Being that knew we were arriving I would have hoped they would turn the heat on in advance, even just on low would have helped.
Comment from Hotel Management
Dec 8, 2017 by Manager, Hotel Management
We appreciate your rating of our hotel. Thank you for being a valued guest and for providing us the feebdack regarding our staff and location. Know that your voice is very important to us and we will continue to reach for ways to improve guest experience in all areas.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good to go

Posted Nov 25, 2017
I had 2 different reservations. They let us check in at 11 that morning.
Comment from Hotel Management
Nov 27, 2017 by Manager, Hotel Management
Thank you for your valuable opinion regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.
2 out of 5
by A verified traveler

Posted Nov 20, 2017
Very disappointing. The room was dirty, bed was uncomfortable and heater was loud and not very good. Bathroom was dirty too.
Comment from Hotel Management
Nov 20, 2017 by Manager, Hotel Management
Thank you for sharing this honest review and feeback about our bed and room. We hope you'll return in the future to see how we continue to improve our Hotel and hospitality.
4 out of 5
Recommended
for Everyone
by A verified traveler from Newberg, OR

Always Great!

Posted Nov 15, 2017
Staff was awesome. The maid tried to come in a half hour before check out, but other than that great stay, awesome price.
Comment from Hotel Management
Nov 17, 2017 by Manager, Hotel Management
Thank you for taking the time to share. We appreciate your feedback regarding our staff and price. Your voice is very valuable to us and we hope you will return to experience the improvements that we are continuously making.
2 out of 5
by A verified traveler from california

Posted Nov 10, 2017
Clean, but run down. On Arrival Toilet had to be fixed twice and TV wouldn’t turn on.
Comment from Hotel Management
Nov 13, 2017 by Guest Relations Manager, Hotel Management
Hi Joy, A report is escalated to verify and address your feedback. I assure you that our key people will be on top of your comment. I apologize for the inconvenience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Eastern Oregon

Friendly staff, clean rooms and VERY comfy beds!

Posted Oct 21, 2017
The room was good sized and clean, the beds very comfortable and there was nothing lacking. Totally enjoyed our stay.
Comment from Hotel Management
Oct 22, 2017 by Guest Relations Manager, Hotel Management
Hi Shelly, We thank you for your time in completing our satisfaction survey and for your kind remarks for our staff, our accommodation and services. We look forward to serving you again soon. Regards,
3 out of 5
by A verified traveler

Good location

Posted Oct 12, 2017
There to see college daughter, location good. ........,..,...,.
Comment from Hotel Management
Oct 14, 2017 by Guest Relations Manager, Hotel Management
It is great to hear from that you found our location good. We are very much happy to have serve you and hope to be of service to you the next time you visit the area. Best regards.
2 out of 5
by A verified traveler from Middletown, NJ

Reseved room found not empty

Posted Sep 18, 2017
Got the keys/entry cards to the room I booked through Expedia, and found a clean room but with backpacks and clothes, belongings of other people. The inn was full and they made some mistake by double booking my room. After a full hour of trying to sort things out, the receptionist sent us to another location, a bungalow they owned. The room there had outdated furniture, was poorly lit and the bed featured a yellow stained bedsheet. The bathroom and kitchen areas were decent and clean though.
Comment from Hotel Management
Oct 14, 2017 by Guest Relations Manager, Hotel Management
We will immediately address this claim you have brought to our attention and make sure to correct this issue as soon as possible. Please accept our apology for failing to exceed your expectation we will do our best to improve our services. We hope this would not deter you from coming back we will surely make your next visit a pleasant experience.
3 out of 5
by A verified traveler

Rude staff!

Posted Sep 17, 2017 on Orbitz
Cons: Fire the night manager.
The night manager was down right rude and scary! Be careful, if you are going to stay there, be sure to get there in the day time.
Comment from Hotel Management
Oct 14, 2017 by Guest Relations Manager, Hotel Management
Know that you voice is utmost important to us and we will be doing a thorough investigation on the claim that you mention and make sure that this will not happen again. We hope to see you again and be impress with the improvement we have made.