Ratings based on 1,847 Verified Reviews

3.8 out of 5
75% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 15, 2019
5 out of 5
by A verified traveler from Roseburg

Posted Aug 14, 2019
Relaxed, beautiful property on the river in the heart of Eugene!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 6, 2019
5 out of 5
by A verified traveler from Annapolis

Posted Aug 5, 2019
Everyone was kind and friendly. The restaurant was fantastic!
4 out of 5
by A verified traveler from Scottsdale

Posted Aug 5, 2019
Really like the location, rooms were clean, beds were so so, staff was very helpful and courteous.
3 out of 5
by A verified traveler from Oregon

Posted Aug 5, 2019
Beds were more comfortable than most. For the additional expense I would think the rooms would be cleaner.
4 out of 5
by A verified traveler from British Columbia

Posted Aug 2, 2019
Loved the games area, no bikes to borrow on site, shower head was low and the pumps for shampoo/Conditioner didn’t work. Pool area was taken over by one large party and it was intimidating to go swimming at 9pm with 20 adults still drinking poolside with no kids; as their kids would shout down from their balconies. Staff member who came to clean the pool area was very nice. That being said, we would stay here again.
2 out of 5
by A verified traveler

Posted Jul 31, 2019
Staff was courteous. I was on vacation so this was not a one night stay. First room overlooked dumpster and discarded rollaway beds and old mattresses left outside dumpster. Curtains were drawn to block the view. I requested another room. The second room was somewhat better but smelled musty. The next morning, upon showering, i discovered a wet ceiling and mold on the shower ceiling. I cancelled the remainder of my stay, demanded a refund on the balance of my reservation, and left. I found a much nicer facility, a much less expensive room, and lovely view of the river. I will not stay there again. Too bad.
4 out of 5
by A verified traveler

Posted Jul 30, 2019
Pleasant and friendly staff, nicely located adjacent to river views
3 out of 5
by A verified traveler from Puyallup

Posted Jul 28, 2019
Nice that it was by the river with easy access to everything. Kind and helpful staff. Seemed run down. Bottom of curtains were discolored, shower curtain dirty, bathtub didn’t drain well, room had ants, hallway carpeting definitely needed shampooed and vacuumed around edges.