Ratings based on 1,022 Verified Reviews

3.6 out of 5
74% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Went to visit my daughter and grandbaby for Easter

Posted Apr 17, 2017
Place was close to all family and was in a good neighborhood. Food places within walking distance. Grocery store very close. Room had fridge and microwave.
Comment from Hotel Management
Apr 17, 2017 by Village Inn Management Team, Hotel Management
We appreciate your feedback! Thank you for staying with us. We hope you'll choose to do so again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

hotel stay

Posted Apr 7, 2017
Being up stairs I found was a little bit more noise, but other than that, It was GREAT !!
Comment from Hotel Management
Apr 7, 2017 by Village Management, Hotel Management
Thanks for staying with us! We appreciate your feedback.
3 out of 5
by A verified traveler from Idaho

Hotel close to Springfield

Posted Apr 4, 2017
Pros: The employees were helpful and pleasant.
Cons: They could improve the temperature control in their rooms..
The employees were very helpful and pleasant. The room was clean. However the bed was firmer than I liked and room was very hot - required me to run noisy ac.
Comment from Hotel Management
Apr 4, 2017 by Village Management, Hotel Management
Deb, we apologize for any inconveniences you experienced during your stay and appreciate you bringing this to our attention. We are currently discussing solutions to the issues with temperature control in some of our rooms. Again, thank you for your feedback.
3 out of 5
by A verified traveler

Posted Mar 19, 2017
Rooms-ok. Bathroom lights 1/2 worked - bathroom fan sounded like a brokedown airplane trying tontske off. breakfast pretty skimpy. Staff awesome
Comment from Hotel Management
Mar 22, 2017 by Village Inn Management, Hotel Management
We're sorry you experienced these issues during your stay with us. We are working to improve the quality of our guest rooms during our current renovation. Thank you for the feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from Springfield, OR

Friendly but depressing

Posted Mar 11, 2017
Pros: The Staff
Location: Right next to stores, good BBQ place and right by freeway for easy access.
Friendly and helpful staff... however the breakfast was a bagel or cereal. Wifi was not reliable.
Comment from Hotel Management
Mar 22, 2017 by Village Inn Front Desk, Hotel Management
Thank you for your honest feedback, Logan! We apologize for any connectivity issues you experienced during your stay. We are working hard to improve the things you've mentioned.
3 out of 5
by A verified traveler

Ok

Posted Mar 6, 2017
Its Clean, nothing fancy, continental breakfast not so great, not worth it. Sauna hard to find. Room needs updating. My biggest complaint is i think its overpriced for what you actualky get.
Comment from Hotel Management
Mar 8, 2017 by Village Management, Hotel Management
Thank you for your honest feedback. We apologize for any inconveniences you experienced during your stay as we continue to update our facilities and services during our remodel.
2 out of 5
by A verified traveler from CA

Convenient pricing and right off the 126 highway

Posted Mar 4, 2017
Pros: Convenient off the 126 highway and decently priced.
Cons: Needs more blankets during the cold months. Only had one thin blanket and a bedspread with the sheets. Brrr.
Location: We were only there for one day and were searching for real estate. Not sure what to see. I recommend the family owned restaurants and diners.
I don't expect a lot out of hotels, just the basics. Had a little difficulty getting around the parking lot since the drive that goes behind the building we stayed in is a dead end. Difficult to turn out of the hotel driveway since it is so close to the overpass from the 126 highway. Staff is friendly and generally helpful if you have questions.
Comment from Hotel Management
Mar 6, 2017 by Village Management , Hotel Management
We sincerely apologize for the inconveniences you experienced during your stay, CJ. We are in the process of a major renovation and seek to improve upon the issues you have mentioned. Thank you for your honest feedback. We hope you'll choose to stay with us again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay

Posted Feb 27, 2017
Pros: It's quaint, clean and beautiful landscaping
Cons: It would be nice when it's really cold to have the heat turned on before arrival- also need blankets.
Location: Great central location, very close to about everything
Very nice, just a bit older. All in all it was perfect for what we needed. Grocery store across the street. Central location was the best
Comment from Hotel Management
Mar 1, 2017 by Village Inn Management, Hotel Management
Thank you for your feedback! We apologize for the inconveniences you experienced and are working to solve these issues.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2017
Great place to stay. It does get loud with water running from other rooms and the bed mattresses are a little stiff but the overall stay was nice. Hotel staff was very friendly.
Comment from Hotel Management
Feb 21, 2017 by Village Inn Management, Hotel Management
Thank you for your honest feedback! During our remodel, we are working hard to improve our facilities and hope you'll choose to stay with us again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler from Chehalis

Good location, and price.

Posted Feb 18, 2017
Good location, and parking. Older hotel, nicely furnished, and friendly staff. Unfortunatly no sound proofing, so my room next to the stairs was quite noisy.
Comment from Hotel Management
Feb 20, 2017 by Village Inn Management , Hotel Management
Jack, We appreciate your honest feedback. We are working to improve the quality of our property and services and hope you will consider staying with us again in the future.