Ratings based on 1,026 Verified Reviews

3.6 out of 5
74% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Eugene, OR

Hotel was close to my activity.

Posted May 26, 2017
Pros: Room was neat and blankets were warm enough, although not luxurious. Shower had great water pressure, and amenities were sufficient. Hotel was lands
Cons: Check-in personnel did not to fit into the friendly customer service attitude. Walls in room had patching that was not painted. Restaurant was under
Location: Unfortunately, mostly only fast food type restaurants in the immediate area.
Room was neat and blankets were warm enough, although not luxurious. Shower had great water pressure, and amenities were sufficient. Hotel was landscaped very nicely. Check-out personnel was friendly! Check-in personnel did not to fit into the friendly customer service attitude. Walls in room had patching that was not painted. Restaurant was under renovation, and mostly only fast food type restaurants in the immediate area. Hair dryer did not work. Bathroom fan did not work.
4 out of 5
Recommended
for Everyone
by A verified traveler

Regina was great receptionist

Posted May 11, 2017
Convenient - right off interstate. Older style but maintained well and beautiful landscaping.
Comment from Hotel Management
May 11, 2017 by Village Inn Management , Hotel Management
We appreciate your feedback! Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Yakima, WA.

Very Pleasant Hotel

Posted May 8, 2017
Pros: See above.
Cons: Perhaps more insulation in the walls.
Location: Lots of shopping, access to freeway.
Easy access to stores and the freeway. Inexpensive, somewhat isolated, quiet. Nice big rooms, love the bathroom vanity area.
Comment from Hotel Management
May 11, 2017 by Village Inn Management, Hotel Management
We're glad you enjoyed your stay and appreciate your feedback! We hope you'll choose us again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, quiet and clean

Posted May 8, 2017
Arrived afternoon and easy check in , very nice staff. They were knowledgeable and helpful with all my questions. They have a recreational and sauna room. Also weight room , pool and spa .
Comment from Hotel Management
May 11, 2017 by Village Inn Management , Hotel Management
Thank you for your feedback! We're so glad you enjoyed your stay and we hope to accommodate you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Went to visit my daughter and grandbaby for Easter

Posted Apr 17, 2017
Place was close to all family and was in a good neighborhood. Food places within walking distance. Grocery store very close. Room had fridge and microwave.
Comment from Hotel Management
Apr 17, 2017 by Village Inn Management Team, Hotel Management
We appreciate your feedback! Thank you for staying with us. We hope you'll choose to do so again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

hotel stay

Posted Apr 7, 2017
Being up stairs I found was a little bit more noise, but other than that, It was GREAT !!
Comment from Hotel Management
Apr 7, 2017 by Village Management, Hotel Management
Thanks for staying with us! We appreciate your feedback.
3 out of 5
by A verified traveler from Idaho

Hotel close to Springfield

Posted Apr 4, 2017
Pros: The employees were helpful and pleasant.
Cons: They could improve the temperature control in their rooms..
The employees were very helpful and pleasant. The room was clean. However the bed was firmer than I liked and room was very hot - required me to run noisy ac.
Comment from Hotel Management
Apr 4, 2017 by Village Management, Hotel Management
Deb, we apologize for any inconveniences you experienced during your stay and appreciate you bringing this to our attention. We are currently discussing solutions to the issues with temperature control in some of our rooms. Again, thank you for your feedback.
3 out of 5
by A verified traveler

Posted Mar 19, 2017
Rooms-ok. Bathroom lights 1/2 worked - bathroom fan sounded like a brokedown airplane trying tontske off. breakfast pretty skimpy. Staff awesome
Comment from Hotel Management
Mar 22, 2017 by Village Inn Management, Hotel Management
We're sorry you experienced these issues during your stay with us. We are working to improve the quality of our guest rooms during our current renovation. Thank you for the feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from Springfield, OR

Friendly but depressing

Posted Mar 11, 2017
Pros: The Staff
Location: Right next to stores, good BBQ place and right by freeway for easy access.
Friendly and helpful staff... however the breakfast was a bagel or cereal. Wifi was not reliable.
Comment from Hotel Management
Mar 22, 2017 by Village Inn Front Desk, Hotel Management
Thank you for your honest feedback, Logan! We apologize for any connectivity issues you experienced during your stay. We are working hard to improve the things you've mentioned.
3 out of 5
by A verified traveler

Ok

Posted Mar 6, 2017
Its Clean, nothing fancy, continental breakfast not so great, not worth it. Sauna hard to find. Room needs updating. My biggest complaint is i think its overpriced for what you actualky get.
Comment from Hotel Management
Mar 8, 2017 by Village Management, Hotel Management
Thank you for your honest feedback. We apologize for any inconveniences you experienced during your stay as we continue to update our facilities and services during our remodel.