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Reviews of North Coast Inn

2 out of 5
North Coast Inn
440 Highway 101 N, Crescent City, CA

Reviews

7.4

Good

Rating 10 - Excellent. 224 out of 673 reviews" "
Rating 8 - Good. 200 out of 673 reviews" "
Rating 6 - Okay. 119 out of 673 reviews" "
Rating 4 - Poor. 62 out of 673 reviews" "
Rating 2 - Terrible. 68 out of 673 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Apr 2024

8/10 Good

Josefina S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Janet on Apr 7, 2024
Thank you for your review

6/10 Okay

Christian

Liked: Cleanliness, staff & service, amenities
Convenient location right across from the fairgrounds easy access anywhere in town. However, the shower alternates between freezing cold and scalding hot no matter what temperature it is set at. If the sink is running very long, it doesn’t drain properly. Parking spaces are not great either, only every other one you can pull all the way forward other otherwise your vehicle sticking out and there’s fear of it being hit.
Stayed 2 nights in Mar 2024
Response from Janet on Apr 6, 2024
Thank you for your review, we have taken these matters in hand and are in the process of correcting.

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for us, on par with a motel 6.
Stayed 1 night in Mar 2024
Response from Janet on Mar 29, 2024
Thank you for your review

8/10 Good

Vanessa

The place was nice. Huge. The room was quite nice and the shower was lovely. I was told there was breakfast provided but it was literally just 3 kinds of cereal. No coffee
Stayed 1 night in Mar 2024
Response from Janet on Mar 22, 2024
Thank you for your review

8/10 Good

Janine

Traveled with pets, Traveled with family
Disliked: Amenities
The toilet rocks a lot. I got a bruised elbow because of it. The charging box/clock has problems. The clock worked, but the plug ins didn’t work. There was a cockroach in the closet. Last the keys wouldn’t work so I got locked out at 2 am. I had to wake my husband up to let me in. They did replace the keys.
Stayed 3 nights in Mar 2024
Response from Janet on Mar 22, 2024
Thank you for your review

8/10 Good

Curtis

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Janet on Mar 15, 2024
Thank you for your review

4/10 Poor

marina

Business traveler
The internet was poor, no coffee machine in the room, the surroundings are little scary
Stayed 1 night in Mar 2024
Response from Janet on Mar 9, 2024
Thank you for your review

6/10 Okay

Mark

Traveled with family
Disliked: Amenities, property conditions & facilities
Room smelled really bad.
Stayed 1 night in Mar 2024
Response from Sam on Mar 9, 2024
we sincerely apologize, if your room didn't smell good had you informed us we would have moved you and eradicated the smell from the room. We hope that you won't hold it against us.

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A lot of traffic noise deep into the night. Lots of cigarette butts left around on the grounds made the property look trashy.
Stayed 2 nights in Jan 2024
Response from Janet on Jan 26, 2024
Thank you for your review

10/10 Excellent

Ryder

Stayed 1 night in Jan 2024
Response from Janet on Jan 20, 2024
Thank you for your review

10/10 Excellent

Kaili

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Janet on Jan 20, 2024
Thank you for your review

6/10 Okay

Susan Cox

Liked: Staff & service
Disliked: Property conditions & facilities
Good room for the price
It was a good basic room at a very reasonable price. Employees were extremely friendly. Ground were nice and the room was quiet.
Stayed 1 night in Jan 2024
Response from Janet on Jan 15, 2024
Thank you for your review

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back
Friendly and accommodating staff, and clean remodeled room. thanks! Planning to stay again on.
Stayed 1 night in Jan 2024
Response from Janet on Jan 15, 2024
Thank you for your review, looking forward to future stays with us.

8/10 Good

Kaili

Traveled with family
Liked: Staff & service, amenities
Stayed 2 nights in Jan 2024
Response from Janet on Jan 13, 2024
Thank you for your review

10/10 Excellent

Kaili

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Janet on Jan 13, 2024
Thank you for your review

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk clerk was amazing! Thank-you ♥️
Stayed 1 night in Jan 2024
Response from Janet on Jan 13, 2024
Thank you for your review

10/10 Excellent

Abhijit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Janet on Jan 13, 2024
Thank you for your review

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Bed was most important to me!
Nice Folks at the Front Desk…absolutely darling! They are all appreciated My second stay and will return Great Value! Comfortable Bed was most important to me!
Stayed 1 night in Jan 2024
Response from Janet on Jan 13, 2024
Thank you for your review

10/10 Excellent

Jackie

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Janet on Jan 14, 2024
Thank you for your review

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ricardo - Front Desk on Jan 7, 2024
Thank you bunches! We really appreciate the 10/10 you've left for us. We will always accept you back at our property, so if you find yourself in our neck of the woods please let us know!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ricardo - Front Desk on Nov 28, 2023
Thank you for leaving a great review for us! It is always appreciated to see our guests feel as welcomed as we try to make it here at our property. Feel free to reach out to book another stay the next time around, we will always welcome a returned guest to our home.

6/10 Okay

Gao Hla

Not too bad for a one night stay.
Stayed 1 night in Nov 2023
Response from Janet on Nov 10, 2023
Thank you for your review

8/10 Good

Cyndy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great price, friendly staff
Stayed 1 night in Sep 2023
Response from Ricardo - Front Desk on Nov 1, 2023
We truly appreciate your kind words. We will always welcome you back during your travels!

8/10 Good

alex

Liked: Cleanliness, property conditions & facilities
I didn’t give a 5 star review because the night time attendant watched me drive up and enter the front desk area, and continued to smoke for several minutes. The room I had was clean and neat, but the Wi-Fi didn’t reach to it.
Stayed 1 night in Oct 2023
Response from Janet on Oct 28, 2023
Thank you for your review, we have addressed the issue you encountered with our staff.

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room size and comfortable beds.
Stayed 1 night in Oct 2023
Response from Ricardo - Front Desk on Oct 18, 2023
Thank you very much for your review! We always appreciate the feedback, whether it's good or bad.

10/10 Excellent

Enrique

Stayed 3 nights in Oct 2023
Response from Janet on Nov 3, 2023
Thank you for your review

8/10 Good

Todd, Redding

Stayed 1 night in Oct 2023
Response from Janet on Oct 27, 2023
Thank you for your review

8/10 Good

JAMES

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little place, will use in the future.
Stayed 2 nights in Sep 2023
Response from Janet on Oct 2, 2023
Thank you for your review

6/10 Okay

David

Traveled with family
Liked: Staff & service
Convenient and cheap. A bit noisy next to 101. But you get what you pay for. Very old, thin walls and skimpy breakfast.
Stayed 1 night in Sep 2023
Response from Janet on Sep 30, 2023
Thank you for your review

10/10 Excellent

J.

Stayed 1 night in Sep 2023
Response from Janet on Oct 19, 2023
Thank you for your review

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel from HELL
Dirty smelly room. Stains on carpet. No A/C and windows were locked shut it appears for security of the location.
Stayed 1 night in Sep 2023
Response from Janet on Sep 29, 2023
Thank you for your review

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. Electricity was out, yet I was well taken care of.
Stayed 1 night in Sep 2023
Response from Janet on Sep 29, 2023
Thank you for your review

8/10 Good

kimm, WHITE SALMON

Traveled with family
Liked: Staff & service
Staff friendly and attentive. Aging property but looks like they are making some upgrades. Minimal food options for breakfast that is served.
Stayed 1 night in Sep 2023
Response from Janet on Sep 29, 2023
Thank you for your review

6/10 Okay

Sue Ann

Traveled with group
Disliked: Amenities, property conditions & facilities
The room was really nice and very large and clean. However, they have a sign inviting you to breakfast and when we went there they had a few half muffins and coffee and that was it. They should know for breakfast if they’re not going to give it.
Stayed 1 night in Sep 2023
Response from Janet on Sep 22, 2023
WE HAVE A LITE BREAKFAST, THAT IS WHAT WE TELL GUESTS AT CHECKIN. THANK YOU FOR YOUR REVIEW

8/10 Good

Dominic

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful
Stayed 1 night in Sep 2023
Response from Janet on Sep 21, 2023
Thank you for your review

10/10 Excellent

Lei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old but maintained very well.
Stayed 1 night in Sep 2023
Response from Janet on Sep 18, 2023
THANK YOU FOR YOUR REVIEW

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, room comfort
It's o.k. for the price
Noisy by the heated pool--although not noisy late--Try the Northern side to avoid the yelling. Take care for the traffic on HWY 101 near Inn entrance. Wanted to use the pool but too many people used and worried about cleanliness. Have nice smelling coffee at check-in but unsure when the lobby is open in the morning--locked a lot--Did have in room coffee. Older cleaning staff lady could be noisy with loud rock music. Be careful of cement steps below second floor--hurt my back some here.
Stayed 5 nights in Sep 2023
Response from Janet on Sep 16, 2023
Unfortunately you are giving a review for another hotel, we do not have a pool.

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Janet on Sep 15, 2023
Thank you for your review

8/10 Good

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woman at front desk was very pleasant and helpful. The room had everything I needed except a working freezer in the fridge and a way to regulate the temperature (it was overly warm and stuffy, but I couldn't find A/C or a fan). There was a thermostat dial on the wall, but it didn't appear to do anything when I adjusted it. Perhaps I am mistaken, but it seemed to be the only motel in town with reasonable rates. Pretty good, but limited, choices for complimentary continental breakfast. I was pleased and relieved overall. Oh...and they have Turner Classic Movies!
Stayed 1 night in Sep 2023
Response from Janet on Sep 11, 2023
Thank you for your review, Im sorry but we don't have A/C in our rooms, we do have fans upon request.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Janet on Sep 11, 2023
Thank you for your review

8/10 Good

Scott, CHATSWORTH

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Janet on Sep 14, 2023
Thank you for your review

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Les on Sep 10, 2023
Thank you for responding to our review center online. We appreciate your business and feedback.Come back and see us again in the near future. Have a great day.

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service
older motel, no electric outlet in bathroom, room near stars was loud, check in was quick, beds were fine, scant breakfast
Stayed 1 night in Sep 2023
Response from Janet on Sep 11, 2023
Thank you for your review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient stop on our road trip. Room had plenty of space for the family.
Stayed 1 night in Sep 2023
Response from Janet on Sep 5, 2023
Thank you for your review.

10/10 Excellent

Beverly

Stayed 1 night in Aug 2023
Response from Janet on Sep 2, 2023
Thank you for your input.

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for a short weekend.
Stayed 1 night in Aug 2023
Response from Janet on Sep 2, 2023
Thank you for your review!

6/10 Okay

Sydney

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from Janet on Sep 2, 2023
Thank you for your review

6/10 Okay

Marvin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Renovation needed.
The property is old and in need of renovation. No A/C units in the rooms.
Stayed 2 nights in Aug 2023
Response from Janet on Sep 2, 2023
Thank you for your review

6/10 Okay

Susie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
It appeared that the bathroom floor hadn't been mopped in sometime.
Stayed 3 nights in Aug 2023
Response from Janet on Aug 29, 2023
Thank you for your input we have taken action in reviewing with our housekeeping department.