Ratings based on 219 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Southwest

Helpful Staff

Posted Oct 19, 2015
Pros: Service Excellent. Nice rooms. nicest in that town.
Location: Beautiful location In Redwoods. Beaches, Ocean, Hiking, Arcata nice small town with good restaurants and shops.
Service from Expedia failed us with this reservation. Initial reservation with errors. When made changes were requested via phone call to customer service, reservation not made. Discovered when arrived at check-in at Hampton Inn, Arcata. No other rooms available on a very busy weekend. Young women was very helpful and professional assisting us to locate another room in different town. Luckily a last minute cancellation allowed us to stay at Hampton Inn. We were informed by staff at Hampton Inn that Expedia has been difficult to work with on numerous occasions. We have never had a reservation failed at any other time in over 30 years of travel. We will no longer use Expedia's services as prices are not less and service is questionable. We cannot rely on Expedia.
4 out of 5
Recommended
for Personal Event
by Ellen

This traveler left a rating score only Posted Oct 8, 2015 on Hotels
5 out of 5
Recommended
for Couples
by scott

Posted Oct 3, 2015 on Hotels
All good
5 out of 5
Recommended
for Business Travelers
by Beth

Posted Oct 3, 2015 on Hotels
I only stayed here one night for a business trip, but the room was very nice. The bed was extremely comfortable. The breakfast was nice - good selection of fresh fruit.
3 out of 5
by A verified traveler

Posted Sep 27, 2015
Close to highway but nothing else. Airton in room very noisy - sounded like a jet taking get off all night! Room close to lift which was also noisy.
4 out of 5
Recommended
for Families
by Thomas

This traveler left a rating score only Posted Sep 27, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

great staff

Posted Sep 26, 2015
Pros: much
sydney and darren, front desk, both were a pleasure to deal with.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved it!

Posted Sep 20, 2015
Hotel is nice! Very comfortable and the night staff is very nice! Will definitely be staying here again!
4 out of 5
Recommended
for Couples
by Sam from Oakland

Clerk comes thru in a pinch

Posted Sep 11, 2015 on Hotels
A young desk clerk really helped us out by loaning a fridge and assisting with an extra day I needed once realizing I hadn't booked three nights as intended. He really turned around a potential disappointing situation.
5 out of 5
Recommended
for Families
by Joe

This traveler left a rating score only Posted Sep 8, 2015 on Hotels