Ratings based on 297 Verified Reviews

4.0 out of 5
84% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from H

Good value

Posted Aug 15, 2016
Only ate at hotel once due to limited menu and length of time to wait for food ( we did have a party of 6 adults and 5 kids). Price was comparative to other establishments because kids ate free. Dining staff was friendly and handled loud children well. Appreciated that staff was in the pool area when it got extremely busy to handle rowdy kids. Didn't appreciate that staff wanted to add water to hot tub during peak time. We had a suite, the air didn't seem to keep the bedroom cool enough, but the main room was great. Housekeeping did an excellent job.
Comment from Hotel Management
Sep 13, 2016 by Toni, Hotel Management
Thank you for sharing your feedback. We appreciate your staying with us.
3 out of 5
by Cindy from Oxford

Location is everything!

Posted Aug 9, 2016 on Hotels
Great location with friendly staff. But, the price is high for a hotel that is this dated. Also, a free breakfast is expected today at most hotels. The only reason to stay here is location.
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Thank you for staying with us and sharing your comments. We are working on improving the hotel as we speak and believe guests will be pleased with the changes. As a full service Holiday Inn we do not have a complimentary breakfast. We do have rates that include a breakfast available. We do hope you will visit us again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice and close to six flags

Posted Aug 8, 2016
Will stay again soon. Nice pool and hot tub. Drinks and food was good
Comment from Hotel Management
Sep 6, 2016 by tharris@hisixflags.com, Hotel Management
Thank you for staying with us and providing us your comments. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near six flags

Posted Aug 5, 2016
The rooms could use a little update but were clean. Great place to stay if your going to six flags. They have a bus that will drop you off and pick you up. It runs every 15 min. You also can get a better price on tickets at the hotel.
Comment from Hotel Management
Sep 27, 2016 by Toni, Hotel Management
Great to hear you took advantage of the free shuttle and discount tickets to Six Flags. Thanks for staying with us.
5 out of 5
by Judith from St. James, MO

The perfect get away

Posted Aug 4, 2016 on Hotels
Our stay was wonderful in every way! Pool view, comfortable beds, great arcade, nice people. The shuttle to Six Flags was just the icing on the cake for us. The driver was so nice and very helpful and accommodating, definitely the way to go to Six Flags. We were able to relax and have fun. Will stay here again for sure, can't wait until the next time.
Comment from Hotel Management
Oct 21, 2016 by General Manager, Hotel Management
Thank you
4 out of 5
Recommended
for Families
by A verified traveler from Illinois

We will be back!

Posted Aug 4, 2016
Pros: Close proximity to Six Flags. Fun hotel for my children to play and parents to relax.
Cons: Restaurant staffing.
We chose to stay at this particular Holiday Inn due to it's proximity to Six Flags. It was worth the extra $$ spent just to ride the tram back and forth from the park! The kids loved the Holidome pool and gaming area. Was super glad our room was not located near the pool, due to the noise. The room was clean. The room service staff knocked and asked if anything was needed. A maintenance man saw me with a cooler and offered to fill it with ice. So nice of him! Every single hotel staff person we encountered was so friendly and accommodating. The restaurant was a little disappointing. We ate breakfast there. When we got there there was only 3 other tables filled and had to wait to be seated. Also, the service was very slow and not that friendly. The next day we chose the buffet in the Holidome. Service there was outstanding. Our server did a wonderful job.
Comment from Hotel Management
Oct 21, 2016 by Toni, Hotel Management
We love that you will be back and enjoyed many of the amenities at the hotel. Your comments will be shared with our staff and we appreciate your time.
1 out of 5
by A verified traveler from d

Posted Aug 1, 2016
Dirty room staff took tip and didn't clean the room
Comment from Hotel Management
Sep 13, 2016 by Toni, Hotel Management
So sorry to learn of your experience. This is not the guest service we work to provide. Thank you for letting us know.
4 out of 5
by Stacy

Posted Jul 31, 2016 on Hotels
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Thank you for your review.
4 out of 5
Recommended
for Everyone
by A verified traveler from GL

Hotel easy to get to off highway

Posted Jul 27, 2016
Like the location. Not downtown. Quiet. Asked for handicap accessible and room was not very accessible. There was a grab bar between commode and tub but it was so close you almost had to sit sidewise and then you had to lean over it to turn on shower unless you like getting in and starting with cold water. Also found old papers or wrappers under furniture. Beds were comfortable and pool was nice.
2 out of 5
by A verified traveler

Hot room

Posted Jul 27, 2016 on Orbitz
The room was very hot and humid and stuffy. Overall icky
Comment from Hotel Management
Sep 27, 2016 by Toni, Hotel Management
We are sorry to learn your room temperature was uncomfortable. We appreciate the feedback and have asked our housekeeping department & front desk to be aware when they are preparing rooms.