Ratings based on 317 Verified Reviews

4.1 out of 5
78% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 18, 2018
Clean room. Friendly staff. Not too expensive.
2 out of 5
by A verified traveler

Old Hotel/Rude staff/Dirty room

Posted Jun 18, 2018
I definitely would not stay at this hotel again. The management staff was rude and acted like they didn’t care if we were there or not. They tried to charge me more because I had kids. Which I put the kids on the Expedia check in. The room had a clothing sticker on the wall and the bathtub had black stuff all over the floor. It was nasty!
3 out of 5
by A verified traveler

Posted Jun 15, 2018
OK for a short stay
5 out of 5
Recommended
for Everyone
by A verified traveler

Eureka Springs

Posted Jun 15, 2018
We enjoyed our stay. Very friendly staff, nice breakfast nook and clean/comfortable room.
3 out of 5
by A verified traveler

Posted Jun 11, 2018
The hot tub was more like a "tad warmer than the swimming pool" tub. Don't expect a lot forbreakfast...waffles, muffins, bagles, oatmeal, and cereal. However, the room was very clean and comfortable. Convenient location to many locales.
Comment from Hotel Management
Jun 13, 2018 by General Manager, Hotel Management
Thanks for your feedback, some people do not want high temperature in hot weather, although I keep LOW and it was warm enough. If you informed me to increase the temperature of hot tub, then problem was solved. Thanks for your feedback
4 out of 5
by A verified traveler from Arkansas

Posted Jun 4, 2018
They should paint the office door a different color. Hard to find it because it looks just like any other room.
Comment from Hotel Management
Jun 6, 2018 by General Manager, Hotel Management
Thank you very much for your feedback, we have the sign of "office" but we will consider your suggestion.
5 out of 5
by A verified traveler

Posted Jun 2, 2018
We had a wonderful experience here! Could not ask for a better staff, comfortable room, and pool/ hot tub. Will use this motel again when we come back!
Comment from Hotel Management
Jun 6, 2018 by General Manager, Hotel Management
Thank you very much for your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 29, 2018
Short distance from downtown. Clean room, great pool, friendly staff.
Comment from Hotel Management
May 29, 2018 by General Manager, Hotel Management
Thank you very much for your feedback. Thank you
5 out of 5
by A verified traveler

Posted May 16, 2018
Comment from Hotel Management
May 16, 2018 by General Manager, Hotel Management
Thank you very much for your feedback
2 out of 5
by A verified traveler

Posted May 14, 2018
Dirty stained carpet, hair on sink, and in fridge!
Comment from Hotel Management
May 17, 2018 by General Manager, Hotel Management
Sorry, for problem on carpet, sink and refrigerator. Please give us one more chance, If you mentioned the room number it help us to correct the problem easily, but we will find that room and correct all problems. Thanks for your feedback.