Ratings based on 98 Verified Reviews

3.7 out of 5
50% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Nowhere near the airport

Posted Jul 13, 2016 on Hotels
This is nowhere near the airport so do not be mislead. I paid more for the taxi to get to airport from here than I did for my room! Arrived late so no offer of any food or sustenance, disappointing but very nice largish room with double shower
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Nous vous remercions d'avoir pris le temps de donner votre avis sur le site. Tous les avis sont important à nos yeux et nous permettent d'apporter le maximum de confort et bien être à nos clients.
4 out of 5
by Gary

Posted Jun 23, 2016 on Hotels
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Nous vous remercions d'avoir pris le temps de donner votre avis sur le site. Tous les avis sont important à nos yeux et nous permettent d'apporter le maximum de confort et bien être à nos clients.
4 out of 5
by Christine from Mississippi USA

Good value hotel

Posted Oct 19, 2015 on Hotels
We stayed for just one short night on the way to the Alps. The hotel was clean and comfortable. Only complaint was the reception closes early at 11pm and doesn't open again until 7am. Unfortunately we arrived late and had to check out early so this was a problem for us because we didn't know ahead of time. Otherwise the hotel is good value for your money and I would stay again.
Comment from Hotel Management
Nov 30, 2015 by Sandrine B, Hotel Management
Dear guest, We do thank you for your comment. The gate is closed from 11pm to 6am but we have a night auditor staying all the night long in the hotel who can open you when you ring at the bell. Waiting forward to welcome you for your next trip in France. Best Regards Clara POLO - Assistant Manager
4 out of 5
by A verified traveler

Posted Feb 12, 2014 on Hotels
Comment from Hotel Management
Jan 21, 2016 by Sandrine B, Hotel Management
Merci pour votre commentaire
4 out of 5
by Ralph from Ca

Good cheap hotel.

Posted Oct 14, 2013 on Hotels
Great for the price
Comment from Hotel Management
Jan 21, 2016 by Sandrine B, Hotel Management
Merci pour votre commentaire
2 out of 5
by A verified traveler from Lisbon

Lost in the city

Posted Jul 25, 2008
I came by car from Geneva and the battery of my GPS just run out. Without that, I didnt know how to get the hotel. I have been lost from 10pm till 1h30am in Lyon and venicity area and didnt realise (on booking time) that BROM was a city. Almost nobody in the streets and the few that I have found didnt know anything about the hotel. After 3h30 and miles and miles I finally arrived. The reception staff was just ok, didnt understend english at all but saw my booking and gave the room keys. So...if you wanna go to Lyon, stay in the city center. Dont ever think - I have a car, distance doesnt matter and Brom is the nearest city from Lyon Airport. Really, does matter. The distance from Lyon - Center and the airport is not that big as looks like (and as I thought). From 20 - 30 pounds more you can find a hotel in the city center. Avoid troubles, stay in the city.
Comment from Hotel Management
Jan 21, 2016 by reception, Hotel Management
Merci pour votre commentaire
5 out of 5
by A verified traveler

Excellent stopover hotel

Posted Mar 10, 2008
Arrived at 9.30 pm. Reception staff friendly and welcoming. Very quick check in. Restaurant dining times explained. Room basic but clean - fine for an overnight stay. Although close to main road no traffic noise through the night.
Comment from Hotel Management
Jan 21, 2016 by reception, Hotel Management
Merci pour votre commentaire
3 out of 5
by Mathieu

Posted May 16, 2017 on Hotels
Première chambre attribuée sentait la cigarette +++ Seconde : pas de serviettes de bain à disposition... Malgré un geste commercial au petit déjeuner le lendemain matin (non spontané), ça laisse une mauvaise impression...
Comment from Hotel Management
May 23, 2017 by Sandrine B, Hotel Management
Cher Client, Nous vous remercions pour ce commentaire. L'avis de nos clients est très important pour nous. Ils nous permettent toujours de nous améliorer. Nous sommes désolés des désagréments que vous avez rencontrés. Sachez que toutes nos chambres sont non-fumeur, mais malheureusement cela n'est pas toujours respecté. Pour le manque de serviette, nous nous excusons aussi, j'étais moi-même présente ce soir là, lors de vos mésaventures et les nouvelles serviettes vous ont été portées sans attente. Malgré tout ce n'a pas suffis à dissipé votre ressenti. Au plaisir de revoir en espérant nous rattraper. Cordialement, Margot
5 out of 5
by A verified traveler

Posted Apr 30, 2017 on Hotels
Comment from Hotel Management
May 8, 2017 by Sandrine B, Hotel Management
merci pour votre bonne note
3 out of 5
by Michel

Posted Apr 25, 2017 on Hotels
le restaurant n'est pas à recommander, plus de poisson, plus de pintade seulement jarret d'agneau ce qui ne plait pas à tout le monde et mon steak reparti en cuisine car immangeable trop dur et rien d'autre n' a été proposé!
Comment from Hotel Management
May 1, 2017 by Sandrine B, Hotel Management
Cher Client, Merci d'avoir pris le temps de nous faire partager votre avis. Nous avons besoin de vos retour pour nous améliorer. Sachez que nos équipes travaillent 24h/24 et nous sommes là pour répondre aux exigences de nos clients. En espérant vous revoir très bientôt sur notre établissement afin de dissiper cette mauvaise expérience . Cordialement Margot