Ratings based on 383 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from United Kingdom

Lovely hotel, ok location, noisy neighbour!

Posted Oct 9, 2017
Pros: Very clean, lovely décor and friendly staff
Cons: Night staff should be kept on reception to deal with any problems and must be there 24hrs and also breakfast should be cheaper.
Location: By Metro, the central area was about 3-4 minutes away but not walking distance! We were right near the car museum which was fantastic and local shops.
The hotel was lovely, inside and out. Very clean, lovely décor and friendly staff. I found breakfast was too expensive so we chose not to have this. The location was good as long as you are happy using the buses and metro as it is not centrally located in the most popular area, although there are still things to do! Very good location for the bus to and from the airport! We were slightly let down by a noisy neighbour on our second night who was banging on our door at 4am in the morning. We did try to call reception staff to sort this out but nobody was answering. We informed reception in the morning and they did apologise and refunded our night stay. We were very let down by this as the hotel was lovely apart from this!
5 out of 5
by Elizabeth

An excellent choice.

Posted Aug 13, 2017 on Hotels
Holiday Inn Schuman was an excellent choice for first time travellers to Brussels. The Metro is very close by, there is a beautiful park within walking distance and the accomadation is very comfortable. Staff were superb, nothing was too much trouble and the breakfast selection was just amazing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2017
It's was a pretty good stay overall. Good location in Brussels. However, they didn't change the sheets in our room for the whole week that we were there which was disappointing.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Posted Jul 24, 2017
hotel staff is very helpful, quiet, clean hotel. Neighbourhood is also very quiet and a lot of the local commerce was closed, maybe because it was their national holliday
4 out of 5
by ANN

Posted May 15, 2017 on Hotels
Very comfortable stay. Only drawback is the wifi was very poor.
2 out of 5
by Philippe

Posted Apr 1, 2017 on Hotels
For a price like this you would expect you would not have to do your bed yourself !
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 13, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2017
👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽
5 out of 5
by Alina-Paula

This traveler left a rating score only Posted Jan 16, 2017 on Hotels
4 out of 5
by A verified traveler

Small, well-located, and well-run hotel

Posted Nov 12, 2016 on Hotels
The wi-fi system is quite complicated and the authentication process quite cumbersom, especially when you have several devices.