Ratings based on 63 Verified Reviews

4.7 out of 5
80% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Great hotel with warm reception and nice amenities

Posted Dec 13, 2017
Pros: Clean minimalistic bathrooms and really nice showers. Firm and comfortable mattress with clean and warm bedding. Perfect temperature in the rooms.
Cons: Have some restaurants that you work with to provide food to late arriving guests.
Location: Pretty standard boutique hotel in the middle of a major metropolis. Lots of restaurants, cafes, bars and parks. Nearby major attractions.
My wife and I stayed here when we came through on, what was meant to be, a 24 hour layover. Unfortunately, bad weather and increasingly despotic Airline service forced us to arrive later than expected so we got into Brussels and made our way to MAS residences around 11:30. Upon arriving, we tried to get food but found that almost nothing was open. The hotel concierge was extremely helpful and tried to get us in touch with some take out places that might have been open on a weekend. Also unfortunately, it being a Monday, we were forced to eat snacks and drink beer from the minibar until morning. I know, life is tough. Well, despite getting not as much time as we thought we would have to enjoy our stay in MAS residences and enjoy Brussels, everything was very good. The surrounding area around the hotel reads like a financial district where the cities movers and shakers live and work. I'm sure there are good restaurants in the area but we didn't have time to take advantage of them.
Comment from Hotel Management
Dec 14, 2017 by Diaz, Hotel Management
Dear Gordon, Thank yo so much for taking the time to post a review about MAS Residence in Brussels. We feel pleased to hear that our personnel have been attentive and that they assisted with your requests. Brusseld has tradicionally been a city that lives at day time. However this is gradually changing and little by little more options start being available. We are currently working hard to find reliable providers that can offer a night delivery service at affordable prices and we are confident that next time you visit Brussels we can present you a variety of night take away options. We would like to take advantage of this occasion to wish you a happy Christmas 2017. Our best regards. MAS Residence
5 out of 5
by A verified traveler

Comfortable and Roomy

Posted Oct 31, 2017
Pros: I thought the staff was very good and the layout of the room was amazing. Sort of felt like your own little apartment.
Cons: I guess a little large sign out front
Location: Very quite and away from it all... but very close walk to the grand center about a mile.
Thought the staff was very helpful and even showed around the hotel and to my room which makes you feel at home quickly. The room itself was very large and had everything you needed. The room was clean, comfortable and updated. The wifi was excellent. I would highly recommend especially to business travelers.
Comment from Hotel Management
Nov 7, 2017 by Diaz, Hotel Management
Dear guest, Thank you for sharing your experience with other travellers. We are glad you found our facilities and our service convenient, and we hope to welcome you again soon at MAS Residence.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Very nice place

Posted Oct 9, 2017
From arrival the staff was very nice and helpful. The room was big, very clean and quiet.
Comment from Hotel Management
Oct 11, 2017 by Diaz, Hotel Management
Dear Rodi, Thank you very much for your evaluations about MAS Residence. We are very glad to hear that everything went OK during your stay and that our service and facilities lived up to your expectations. We hope to see you in the near future at MAS Residence Brussels. Our best regards, MAS Residence
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Nice hotel close to city center

Posted Oct 8, 2017 on Orbitz
Our stay at the MAS Residence was excellent. Room was beautiful and always impeccable. It is just 3 stops from city center by line 1 or 5. However, there is like a 1/2 mile walkfrom the metro stop to the property, but if you come to Europe you gonna walk a lot anyways! The staff was phenomenal and they are always willing to give directions and recommendations whenever you need them. I'm a Travel Agent and I would definitely recommend this property to my clients!
Comment from Hotel Management
Oct 11, 2017 by Diaz, Hotel Management
Dear Rodolfo, First of all, we would like to than you for choosing MAS Residence for you stay in Brussels. It is always a pleasure to host such nice people. We are happy to hear that you had a great stay. Our personnel were very glad to assist you during your stay and give you all necessary information to help you plan your itinerary. We also would like to add that the metro station is just at 4 minutes from MAS Residence, so even those guest that prefer to use the public transport would find our location convenient. We send you our best regards and we hope to see you again. MAS Residence
5 out of 5
by Peter

Perfect place to call home during an EU meeting

Posted Sep 29, 2017 on Hotels
Five day business meeting in Brussels. This was the perfect apartment in the European Parliamentary area. Loved having a kitchen and place to call home for the week
Comment from Hotel Management
Oct 3, 2017 by Diaz, Hotel Management
Dear Peter, Thank you so much for taking the time to write your review and share your experience at MAS Residence. We are very happy to hear that you found in MAS Residence your home in Brussels!! Our best regards, MAS Residence
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Wonderful Apart-Hotel in the center of Brussels.

Posted Sep 28, 2017
Pros: Location, Cleanliness, Room size and more...
Cons: Airconditionning.
Location: Very close to the center of Brussels where I go my favorite restaurants and more.
This Apart-Hotel is excellent as usual. My stay here is always a great experience.
Comment from Hotel Management
Sep 29, 2017 by Diaz, Hotel Management
Dear Anthony Thank you so much for your review. For us it is always very rewarding to see our guest coming back to MAS Residence. Our best regards MAS Residence
5 out of 5
by Catherine

Great Value Near All the Major Sites

Posted Sep 19, 2017 on Hotels
Really nice. Our room was a spacious studio apartment.
Comment from Hotel Management
Sep 21, 2017 by Diaz, Hotel Management
Dear Catherine, Thank you very much for sharing your evaluation about MAS Residence. It is great to hear that you had a good stay and that you found our rooms spacious and confortable as we strive to offer best value accommodation in the heart of the European District of Brussels. We would be very glad to see you on the next occasion you visit Brussels. Our best regards, MAS Residence
5 out of 5
by Yuri

Best Hotel in Brussels. Period.

Posted Sep 11, 2017 on Hotels
I would like to avoid the crowds of tourists the next time I come here again, but I still have to say this -— I recommend this hotel to everyone, and especially families with children.
Comment from Hotel Management
Sep 16, 2017 by Diaz, Hotel Management
Dear Yuri, Thank you for sharing your experience with other travellers. We are glad you enjoyed your stay with us, and we hope to welcome you again soon. Thank you for choosing MAS Residence!
5 out of 5
by Paul

Posted Sep 5, 2017 on Hotels
Friendly and helpful staff. Nice room.
Comment from Hotel Management
Sep 9, 2017 by Diaz, Hotel Management
Thank you for your review! We hope to welcome you again soon at MAS Residence. Best regards.
5 out of 5
by Leonard

Clean, comfortable and spacious at a great price!

Posted Aug 25, 2017 on Hotels
We walked through an old neighborhood to get there and became apprehensive that the hotel might might end up nice in a relative sense only ( we referred to the ratings when booking). We forgot Europe looks old on the outside but is sometimes overhauled on the inside. The hotel is situated at one of the many points where old meets new in Brussels. This place is great and I'm happy to refer anyone considering it to grab it.
Comment from Hotel Management
Aug 27, 2017 by Diaz, Hotel Management
Dear Leonard, Thank you for sharing your experience about MAS Residence. We are delighted to hear that you had a nice stay and that our facilities and service helped you to enjoy your visit to Brussels. Regarding our location, we are conveniently located in the European District of Brussels, a modern development that contrasts with more traditional neighbourhoods of Brussels. The European District is very safe and it is well connected to the public transport network (metro stations Arts-Loi and Bus No. 12 and 21 to/from the airport). MAS Residence is located in a superb Maison de Maître that has been fully renovated to offer confort and relax to our guests. We will be delighted to see you back on your next visit. Our best regards, MAS Residence