Ratings based on 206 Verified Reviews

4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Nice size for a family of five. Not located in the hotel but next to it. No staff here so you have to go next door to check in and pay for parking etc.
Comment from Hotel Management
Aug 26, 2017 by Pierre-Yves Halleux, Hotel Management
Dear Sir/ madam, Your comment is very valuable to us. We look forward to seeing you back at the property, Kindest Regards, Pierre-Yves Halleux
4 out of 5
by Karim

Posted May 2, 2017 on Hotels
Comment from Hotel Management
Jun 19, 2017
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
4 out of 5
by Ryan

Nice Play to Stay

Posted May 2, 2017 on Hotels
Overall, a nice place to stay. Area is pretty quiet on the weekends. Concierages were nice but not always totally accurate in their advice. Arthur, a trainee at the hotel, spoke very good English with a British accent and was very friendly - I thought he was from the UK but was actually from Mauritius. Fire alarms went off very easily - 3 times during my week stay there - and once, very early in the AM which was annoying. Nice room though with plenty of space and a living area as well. I would definitely stay there again.
Comment from Hotel Management
Jun 19, 2017
We would like to thank you for your time and your constructive comments regarding your recent stay at the Renaissance Brussels Hotel. We are happy to see that you have spent a nice stay with us. Your encouraging comments are a great motivation and give us even more enthusiasm on maintaining our efforts to offer high quality service to our guests. We guarantee you that your experience in our Hotel is providing us with relevant additional guest comprehension and experience. We remain at your entire disposal for any kind of information that you may need and we hope your next visit will be more than excellent and truly unforgettable. We are looking forward to welcome you back soon for another Renaissance experience.
4 out of 5
by kris

good and quiet location

Posted Mar 28, 2017 on Hotels
Good place for longer stay. Pity room is not cleaned every day. Sometimes in the evenings the higher floors get the smell of the lower apartments kitchen cooking which is not always ideal
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 9, 2017 on Hotels
1 out of 5
by A verified traveler from Canada

Terrible Hotel Experience

Posted Dec 10, 2016
Pros: Absolutely Nothing
Cons: Everything - including the customer service
Location: Terrible location
When we arrived we had to walk to the next hotel over to register. Our room smelled old and the paint and carpet were terrible. The room did not look anything like the pictures on Expedia and it was awful experience. It was old and in very poor condition. Please do not stay at this hotel - it will ruin your holiday. It is a 2star hotel if that. I disliked everything about it.
4 out of 5
Recommended
for Everyone
by A verified traveler from AE Dubai

Short stay in Brussels

Posted Nov 19, 2016
The hotel reasonably good but, it is below Marriott apartments I stayed earlier. The breakfast doesn't have great choices
4 out of 5
by A verified traveler

Posted Aug 31, 2016 on Hotels
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for reviewing our property. It would be a pleasure to welcome you back again at the Marriott Executive Apartments Brussels!
4 out of 5
by A verified traveler

Posted Aug 27, 2016 on Hotels
Comment from Hotel Management
Aug 29, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for reviewing our property. We would be delighted to welcome you back at the Marriott Executive Apartments Brussels for another brilliant experience!
5 out of 5
by james from brussels

professional

Posted Aug 3, 2016 on Hotels
Really enjoyed it. Staff are excellent and ready to assist at every opportunity.
Comment from Hotel Management
Aug 10, 2016 by General Manager, Hotel Management
Dear James, Thank you very much for sharing your experience about your recent stay at the Marriott Executive Apartments Brussels. We are delighted to read that our team was attentive to your needs and that you were satisfied with the service. We are looking forward to having you as our guest again soon !