Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
80% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from jordan

Very nice hotel

Posted Jan 16, 2016
It was fantastic But they should make smoking area For the smokers spicaily in the cafe shop and lobby
Comment from Hotel Management
Feb 6, 2016 by Front Office Manager, Hotel Management
Dear Eser Premium Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. Serhad SEFER Front Office Manager Serhad.sefer@eserhotel.com
4 out of 5
by A verified traveler

Nic But

Posted Jan 8, 2016
the view is nice but the room was not clean i had to request my room to be clean many times .
Comment from Hotel Management
Feb 5, 2016 by Front Office Manager, Hotel Management
Dear Eser Premium Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. Serhad SEFER Front Office Manager Serhad.sefer@eserhotel.com
1 out of 5
by A verified traveler

Posted Jan 4, 2016
dårligt, langt , dårlig service................................
Comment from Hotel Management
Feb 5, 2016 by Front Office Manager, Hotel Management
Dear Eser Premium Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. Serhad SEFER Front Office Manager Serhad.sefer@eserhotel.com
5 out of 5
by Norbert

Posted Oct 30, 2015 on Hotels
Comment from Hotel Management
Feb 5, 2016 by Serhad SEFER, Hotel Management
Dear Eser Premium Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. Serhad SEFER Front Office Manager Serhad.sefer@eserhotel.com
Comment from Hotel Management
Feb 5, 2016 by Serhad SEFER, Hotel Management
Dear Eser Premium Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. Serhad SEFER Front Office Manager Serhad.sefer@eserhotel.com
4 out of 5
by A verified traveler

Bon dans l'ensemble

Posted Oct 29, 2015 on Hotels
Bien dans l'ensemble. Chambre agréable avec très bonne literie mais problème de rideaux... SPA et Salles de Fitness et musculation de grande qualité. Petit déjeuner nul, très loin des standards pour ce niveau d’hôtel!: deux jus infectes mais jus pressé possible payant en plus!, peu de fruits frais, une confiture, yaourts tièdes... dommage!
Comment from Hotel Management
Feb 5, 2016 by Serhad SEFER, Hotel Management
Dear Eser Premium Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. Serhad SEFER Front Office Manager Serhad.sefer@eserhotel.com
Comment from Hotel Management
Feb 5, 2016 by Serhad SEFER, Hotel Management
Dear Eser Premium Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. Serhad SEFER Front Office Manager Serhad.sefer@eserhotel.com
4 out of 5
by Vesa

Posted Oct 19, 2015 on Hotels
Hotellin alueeseen ei oltu kovinkaan panostettu. Hotelli todella hieno ja hyvä spa ja kuntosalimahdollisuus. Henilökunta pitäisi ollaenenmmän positiivisia ja auttavaisia niin saisivat paremmat pisteet. Esimerkkiä dosso dossin henkilöstöstä
Comment from Hotel Management
Feb 5, 2016 by Serhad SEFER, Hotel Management
Dear Eser Premium Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. Serhad SEFER Front Office Manager Serhad.sefer@eserhotel.com
Comment from Hotel Management
Feb 5, 2016 by Serhad SEFER, Hotel Management
Dear Eser Premium Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. Serhad SEFER Front Office Manager Serhad.sefer@eserhotel.com
3 out of 5
by Aron from Stockholm

Not a 5star hotell

Posted Oct 3, 2015 on Hotels
Not a 5star hotel, maybe 3-4. The standard is not ok and everything seems to be old and need to be renewed. The location is good. Next time i be more carefull when i chooae hotels written "5 star"...this is turkey and every one can write anything they want!!!!?
Comment from Hotel Management
Feb 5, 2016 by Serhad SEFER, Hotel Management
Dear Eser Premium Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. Serhad SEFER Front Office Manager Serhad.sefer@eserhotel.com
2 out of 5
by A verified traveler

Mittelklassehotel

Posted Sep 23, 2015 on Hotels
Zimmer werden nicht richtig sauber gemacht, Bad weist Schimmel auf
Comment from Hotel Management
Feb 6, 2016 by Serhad SEFER, Hotel Management
Dear Eser Premium Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. Serhad SEFER Front Office Manager Serhad.sefer@eserhotel.com
3 out of 5
by mehmet

Otel kalitesini çok düşürmüş

Posted Sep 16, 2015 on Hotels
Otelde Araplar var her yerde atlet kilot geziyorlar sabah kahvaltı kalitesi düşmüş
Comment from Hotel Management
Feb 5, 2016 by Serhad SEFER, Hotel Management
Sayın Mehmet Bey, Elbette Arap misafirlerimizede hizmet vermekteyiz otel genel alanlarında misafirlerimizin uygunsuz bir şekilde dolaşmalarına izin vermemekteyiz sanırım gözümüzden kaçan durumlar olmuş bundan sonra bu konuya daha fazla hassasiyet göstereceğiz.Yorumunuz için teşekkür ederiz. Saygılarımla Serhad SEFER Önbüro Müdürü
4 out of 5
by Denis from Göteborg

Rekommanderas

Posted Sep 12, 2015 on Hotels
Vi har haft en underbar tid i hotellet. 200 meter till stranden, bra rumservice (24/7), hjälpsam personal, lagomstor pool för vuxna och barn samt bra priser.
Comment from Hotel Management
Feb 5, 2016 by Serhad SEFER, Hotel Management
Dear Eser Premium Guest; We would like very much to express our appreciation for taking the time to share your feedback about Eser Premium Hotel&SPA. Serhad SEFER Front Office Manager Serhad.sefer@eserhotel.com