Posted Aug 16, 2016 on Hotels
I actually feel bad for writing such a bad review because the manager was so nice and offered to fix every problem we had plus more. he is the reason we stayed! but our feet turned black as soon as we walked into the room (which they shampooed and offered to pay for lunch while we waited), bugs! (one was a Roach!), no bathtubs, just showers, bad area!(people next to us had a gun threat). cops always around and they kick you out of your room to do housekeeping so I took my kids outside in 100 degree weather chasing after a toddler for 15 minutes so she could clean. I've never been asked to leave the room so it can get cleaned! terrible place and will never go back!
Comment from Hotel Management
Oct 23, 2016 by General Manager, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business. We are sorry that your stay was less than enjoyable.