Ratings based on 75 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
44% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
3.3 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler

Owner disappointed me terribly

Posted Jul 30, 2016
Pros: I like the convenience of the drive to camp to drop off my great grand daughter but I will pick Ramada or some place else with better service nexttime
Cons: electrical, spray for bugs (one flew out of the clean towels) Offer me a free breakfast, like your ad says and not restrict me to making me sit down.
I stayed a week there to take my great granddaughter to a clinic everyday at 9AM to 4 PM. The first day I ran to the office and fixed two waffles and a drink and took to it our room while she was playing her game on my computer and I love to watch the news as I have breakfast. The second day as I walked into the office and began making the waffle, the owner appeared in his bathrobe out of a door and told me that I was NOT allowed to take my breakfast to my room that it has to only be eaten there. I left the waffle I had made (I had made only one instead of two, for my great grand daughter and I) and left. I had hurriedly go to the store and get her some breakfast that we could eat in our room because we had a refrigerator and a microwave in there. I never went back to the office until checkout and can you believe he asked me how was my stay? I told him I must report that you said I could not eat in my room and I was disappointed I had to go out and purchase our breakfast. My new next door neighbor I talked to said he brought food to his room and they did not say anything to him. I will never stay there again. Also saw 3 alive bugs and most of his plug ins did not work. Someone electrical should check this out before there is a fire. I told owner this and he said 'Hit the reset button". I told him I did and it just clicked. So the coffee maker did not work either because the plug in would not work. I did not appreciate having to go purchase breakfast every day to eat inmyroom
Comment from Hotel Management
Aug 17, 2016 by Gary Dennis, Hotel Management
Dear Joyeverlasting, Thank you for taking a moment to tell us about your stay. I believe there may have been a couple of misunderstandings in your interaction with one of our managers regarding electrical outlets, breakfast, and taking food items back to the room. While we generally prefer for the breakfast to be enjoyed in the dining area we do permit it to be taken to the room in a reasonable amount. I believe the issue arose when multiple packaged items were being placed into a cooler or other container designed for transport and cooling. We are quite happy to provide a complimentary breakfast, however, the breakfast expense becomes unmanageable when guests retain large quantities of the items to be eaten later as snacks or lunch. Our vanity areas provide a GFCI outlet. If tripped this can interrupt the power to that wall, including the coffee maker. When reset the interruption is removed and the outlets again receive electricity. After your departure we serviced the room and discovered that the GFCI button on the outlet required resetting. We do appreciate your business and hope your great granddaughter enjoyed the camp she attended that week. Sincerely, Gary Dennis Operations Director
1 out of 5
by A verified traveler from washington

Same old hotel

Posted Jul 26, 2016
Sticky floor NO microwave and refrigerator as promised also had i know it was the super 8 I would have never booked there for the very same reasons.
Comment from Hotel Management
Aug 17, 2016 by Gary Dennis, Hotel Management
Dear Kelly, I'm sorry you were unhappy with your stay. Our goal is to always have a happy guest at departure. We have recently changed our name, and we are in the process of ordering new signage. We have several room types, some rooms have microwave and refrigerator, while others do not. The difference in room amenities allows us to provide this group of rooms at a more economical price. While those rooms do not contain the microwave and refrigerator we are happy to provide a room that does upon request. Thank you again for your comments. Sincerely, Gary Dennis Operations Director Economy Inn & Suites
1 out of 5
by A verified traveler from NW IN

I guess cleanliness costs extra?

Posted Jul 23, 2016
Pros: Nothing - was ecstatic to leave.
Cons: 1) Clean Everything, including DETAIL cleaning, EVERY DAY!! 2) Repair all damages 3) Remodel more than once every 20-30 years
Location: Henderson, KY - many restaurants and some shopping nearby. Was there for softball world series, so not sure what else there is to do around there.
We checked in at 9:00 PM Room was still being worked on when we arrived. Housekeeping said they needed to vacuum, which we said, "no problem, go ahead." She vacuumed for 20 seconds - like a track star, ran through with the vacuum cleaner barely making contact with the carpet. The wash cloths and towels were stained (I convinced myself they were clean so as not to puke), the tub wall tile was cracked all over, the refrigerator had not been cleaned out and something spilled on the bottom, and they apparently don't believe in cleaning around the perimeter of any room. Was late so we stayed the night but the next day we tried to cancel the room due to the horrible conditions but the manager refused, even with Expedia's assistance. They did offer to "upgrade" and so we accepted that. They transferred us to a slightly bigger room with 2 beds (we originally had 1 bed), and before moving in they told us to look at the room. Went in and had not been claned yet - bedding slept in, wet towels on the floor, garbage in cans. Went back in and asked the manager when the room would be ready and she seemed surprised that it was not already cleaned. Also noted old water damage on that ceiling. Room 3 looked clean but hairs and dead bug were found on top sheet of 1 bed, with no bottom sheet. No apologies from housekeeping when they changed the sheets. More cracked tile in shower stall and dirt arond room perimeters. Wear shoes at all times!!
Comment from Hotel Management
Aug 17, 2016 by Gary Dennis, Hotel Management
Dear Chris, Thank you for bringing to our attention the issue you experienced during your stay. We read and pay attention to all reviews and use them to address any issues that may exist. We have made some staffing changes in our housekeeping department, and trust that these issues have been resolved. Please accept my apology for the issues you experienced. Sincerely, Gary Dennis Operations Director
2 out of 5
by A verified traveler

Posted Jul 21, 2016
Bed had no fitted.sheet, no pillow cases, trash can was to small motel could've been a lot nicer.
Comment from Hotel Management
Aug 17, 2016 by Gary Dennis, Hotel Management
Thank you for your review. I read each one carefully and value the feedback from each guest. We currently use a laundry service that professionally washes, dries, folds and then seals in plastic packaging all our bed sheets. This ensures high quality fresh linen at all times. Unfortunately services of this kind use flat sheets, and do not provide a fitted sheet option. All rooms receive fresh pillow cases. Please accept my apology for the oversight that resulted in the missing pillow cases. Thank you again for your review. Sincerely, Gary Dennis Operations Director
3 out of 5
by Todd R. from Evansville

Just ok stay

Posted Dec 22, 2015 on Hotels
Was a little less than I expected, but I guess for the price it was ok.
Comment from Hotel Management
Jul 2, 2016 by Gary, Hotel Management
Dear Todd, Thank you for sharing your thoughts regarding your recent stay. We read each review carefully. While we do have very competitive rates we strive to make sure each guest stay is comfortable. Sincerely, Gary Dennis Operations Director
1 out of 5
by A verified traveler

Posted Nov 29, 2015 on Hotels
to ck in they had me down as coming from Dallas tx and had wrong card number then the room smell like it hadn't been used in along time couldn't find a place to plug in phone except next to window look like they had started remodeling and just stop.
Comment from Hotel Management
Jul 2, 2016 by Gary, Hotel Management
Thank you for your feedback. We are in the midst of renovating/freshening our rooms. We have just completed painting all rooms and are moving on to the next phase. I hope you will return soon and see the new look. Sincerely, Gary Dennis Operations Director
3 out of 5
by A verified traveler

Comfy and cozy!

Posted Sep 29, 2015 on Hotels
The room was roomy, clean, comfortable, had both frig and microwave, and quite. On the second day, my bed was made, and I was given fresh towels. The breakfast wasn't top notch, but it was good.
Comment from Hotel Management
Jul 2, 2016 by Gary, Hotel Management
Thank you for taking a moment to review your stay at our hotel. I'm glad you enjoyed the room. We ave completed painting the full exterior, and all the guest rooms, a major component of our renovation program since your stay. It is my hope you will stay with us again and see our new look. Sincerely, Gary Dennis Operations Director
3 out of 5
by Tiffiny W.

Weekend Getaway

Posted Sep 23, 2015 on Orbitz
The room was as clean as it could be, but definitely time to be updated. It smelled musty and very outdated. It was fine for the weekend.
2 out of 5
by A verified traveler from Tn.

Very old. Doors had big gap.

Posted Sep 4, 2015
Ok. But not again. Staff. Just Great and helpful. However. Hotel bad need of repair. For. $100. A night. It was $ 50 to much.
Comment from Hotel Management
May 2, 2016 by Gary, Hotel Management
Dear Gary, Thank you for your feedback. We read each one carefully to evaluate our guest satisfaction. We are working on a renovation project now and trust that you will appreciate our efforts. It is my hope that you will visit us again when you travel this way in the future. Sincerely, Gary Dennis Operations Director
2 out of 5
by A verified traveler from Mich

Price per room

Posted Aug 30, 2015
Pros: The staff was real good.
Cons: Remodel and repair.
Location: Location was great. Close to everything
Room was so so. Pillows are small. Bathroom was clean but was need in bad repair. Outside stairs and deck needs repair. What the cost was should have spend little more money and stay next door at a another hotel.
Comment from Hotel Management
May 2, 2016 by Gary, Hotel Management
Dear Jim, We are currently renovating the property and have completed some major aspects, including painting the full exterior and all guest rooms. The rooms look beautiful, and our modern 3 tone grey color scheme on the exterior makes our building really stand out compared to the other businesses in the area. I hope you will visit us again when you travel this way. Sincerely, Gary Dennis Operations Director