Ratings based on 96 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2015
We had a good stay at the Fairfield Inn. We had some issues with our first room, but the guy at the desk was extremely helpful and gave us a slightly better room for the same rate. He was very cool and helpful in general and the rest of the staff seemed equally as courteous/friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2015
Pros: Kayla at the front desk was very friendly and helpful.
Stayed there for a wedding. Great staff and comfortable
3 out of 5
Recommended
for Everyone
by A verified traveler from M

Nice place and friendly staff. Wifi was a joke.

Posted Jun 26, 2015
Enjoyed the stay, but wifi was nonexistent and spotty at best. Staff was pleasant.
Comment from Hotel Management
Jul 7, 2015 by Brittany , Hotel Management
Dear Valued Guest, Thank you for your recent stay at our property! I am sorry that the Internet wasn't functional during your stay and I have my IT team making sure everything is working properly. I really appreciate your feedback and hope to welcome you back to our property soon! Brittany D. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Jun 8, 2015
I stay at this hotel every time I visit Evansville. Staff is very nice and rooms are clean and very comfortable.
3 out of 5
Recommended
for Families
by Bruce

Posted May 30, 2015 on Hotels
Comment from Hotel Management
Aug 1, 2015 by Brittany, Hotel Management
Bruce, Thank you for your recent stay at Fairfield Inn Evansville West! We appreciate you taking the time to give a 3 star review and we hope to welcome you back soon!
4 out of 5
Recommended
for Families
by Christina from Chico, CA

Room too small for our needs

Posted May 30, 2015 on Hotels
We found the room to be too small for our needs. We had three adults and a toddler. When we asked at the front desk if there were larger rooms we were told that all the rooms were the same size. We later found out there were slightly larger rooms. Cable service for the TV was inconsistent (stations not available at times).
Comment from Hotel Management
Aug 1, 2015 by Brittany, Hotel Management
Dear Christina, Thank you for your recent stay at our Fairfield Inn Evansville West! We appreciate you taking the time to share your experience. My apologies that you weren't comfortable in your room. Your comments will be shared with our team to motivate them to provide excellent service. We hope to welcome you back soon! Brittany D. General Manager
4 out of 5
Recommended
for Families
by Kevin from Evansville, IN

Comfortable, but do not expect much from the staff

Posted May 29, 2015 on Hotels
The rooms are very comfortable. Recent remodels are obvious and worth the stay. Two different individuals at check in were sarcastic - I assume they thought they were funny. We found them rude. Same with the staff that managed breakfast. Two different each day. I appreciate it was a holiday weekend, but to run out of 2% milk and orange juice. Both of these staff spent more time outside smoking than inside taking care of things. They emptied the trash with few things in it - again, to go outside for another smoke break. Let me add that the cleaning staff were very nice! Since I am rarely impressed with breakfasts at hotels - this was equally unimpressive and I can tolerate a rude individual at check in, I would stay here again.
Comment from Hotel Management
Aug 1, 2015 by Brittany, Hotel Management
Dear Kevin, Thank you for your recent stay at Fairfield Inn Evansville West! We appreciate you taking the time to share your experience. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Your comments will be shared will with our team to continue to improve our service. We look forward to welcoming you back soon! Brittany D. General Manager
5 out of 5
Recommended
for Families
by jennifer from Gas City, IN

Frequent visitor

Posted May 27, 2015 on Hotels
Perfect location, nice hotel....we have stayed here frequently and it's always a good experience. Friendly staff.....especially Corey!
Comment from Hotel Management
Aug 1, 2015 by Brittany, Hotel Management
Dear Jennifer, Thank you for your loyalty to our property! We appreciate your feedback and will share your comments with the staff. looking forward to welcoming you back soon! Brittany D. General Manager
5 out of 5
Recommended
for Couples
by Juan from Omaha

Great stay

Posted May 26, 2015 on Hotels
It was great amazing room
Comment from Hotel Management
Aug 1, 2015 by Brittany, Hotel Management
Dear Juan, Thank you for your recent stay at Fairfield Inn Evansville West! We appreciate you taking the time to rate your stay with 5 Stars and sharing your experience. We hope to welcome you back soon! Brittany D. General Manager
5 out of 5
Recommended
for Couples
by A verified traveler

Great hotel

Posted May 21, 2015 on Hotels
Good hotel. Great room and great breakfast food!
Comment from Hotel Management
Aug 1, 2015 by Brittany, Hotel Management
Thank you for the 5 Star review, we appreciate you sharing your experience and we are so glad your stay was great! We hope to welcome you back soon! Brittany D. General Manager