Ratings based on 424 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from Fishers, IN

Very nice hotel.

Posted Jun 28, 2017
Room comfortable and very clean. It was very quiet and I slept great.
Comment from Hotel Management
Jun 30, 2017 by J Staley, Hotel Management
Thank you for taking the time to leave your comments! I am happy that you enjoyed your stay. We appreciate your business!
4 out of 5
for Everyone
by A verified traveler from Lobanks Ontario Canada

Nice Hotel

Posted May 18, 2017
Pros: Friendly staff and pretty clean
Cons: Front desk to explain where things are located and hours of breakfast upon check in. I would also recommend that comforters with stain be tossed,.
Location: Location is great. Lots of restaurants and bars.
I recently stayed at this Hampton Inn while I was on a work trip in Evansville. The location was convenient for my client and it had a great selection of restaurants around it for meals. When checking in, it was very fast and the front desk clerk was nice. She didn't explain any of the amenities, breakfast hours..etc that I typically get when I check in but of course I was able to figure that out on my own. Room was suitable and pretty clean. The only thing I encountered was there was some stains on the comforter of the bed. I don't usually use that anyway so I just tossed it off. Bed was comfortable and the room was otherwise clean. Room service cleaned the room but did not replace any of the toiletries that I used. Again, not a huge deal but it would have been nice. All in all, I would recommend this hotel.
Comment from Hotel Management
Jun 30, 2017 by J Staley, Hotel Management
I appreciate you taking time to leave feedback about your stay. I am sorry that we did not WOW you with our service. I will be sure to share your comments with our staff in order to improve our service for the future! We strive to create an excellent experience for each guest and I apologize that we fell short during your stay. I hope that you will give us another chance to do better in the future. Thank you for being our guest!
2 out of 5
by jane

Not up to "Hampton" standards!

Posted May 4, 2017 on Hotels
Disappointed in this Hampton Inn. The first room assigned had a malfunctioning toilet. Moved to another room. Sink drained very slowly. Stayed there 3 nights. On the 2nd morning, I found a sign on the breakfast room door, "Sorry for the inconvenience. Not serving breakfast this morning"!! Again on the second day when the room was serviced, no shampoo/conditioner, etc was replenished. Mattress was definitely old and needed replaced.
Comment from Hotel Management
Jun 30, 2017
I apologize that this is such a late response! I am the new General Manager and I am working hard to ensure that the experience you had is not repeated in the future. I do apologize for the problems that you experienced during your stay. I ask that you give us another chance to WOW you on your next visit to Evansville. Thank you for your feedback and I will be sure to share it with our team members in order to improve our service. Sincerely, J Staley General Manager
4 out of 5
by Dana

This traveler left a rating score only Posted Apr 22, 2017 on Hotels
1 out of 5
by Jeremy

Pick the Residence inn not this place

Posted Apr 10, 2017 on Hotels
The pool was freezing because the maintenance man forgot to turn the switch on , my kids didn't really want to swim bc it was freezing, the Ethernet ports in my room and the room that the GM was going to move me too were broken am deathly inoperable . The GM was very polite and apologized for the pool and internet ports.
2 out of 5
by A verified traveler from Indianapolis, Indiana

Little to no water pressure

Posted Apr 10, 2017
Pros: The friendly staff at check in.
Cons: Check your water pressure, if a guestrms you of an issue, please try to address it during the day and have it ready to go within 10 hours.
Location: Plenty of shopping and restaurant options
The water pressure was very disappointing, the lighting in the bathroom could have been better. The TV in my room had 17 channels that did not come in, I reported this to the staff in the morning when I left and was told someone would call me when it was fixed, I arrived back at the hotel around 5pm after work and asked about the status and it had not been addressed. One of the staff members came up to my room to check that I was telling the truth, then told me that they had another room, I mentioned that I was not packing up all of my stuff and asked that they get another tv and bring it to my room, he said he would have to call his manager. The staff member finally went to another room to get my tv. I am disappointed with the quality of the hotel, I had stayed at another facility across the street and paid less and the water pressure was perfect. I was happy with the warm staff at check in but that is about the extent of my happiness.
5 out of 5
for Everyone
by A verified traveler from Al

Great Stay!

Posted Mar 14, 2017
Great REAL breakfast, much more than your standard doughnut and coffee. Clean room. Exceptionally helpful staff. Quiet in spite of the number of guests there. Beautiful view of the lake. We plan to travel back there in a few months and wouldn't dream of staying anywhere else.
5 out of 5
by Kevin

This traveler left a rating score only Posted Feb 18, 2017 on Hotels
5 out of 5
for Everyone
by A verified traveler from Indiana

Modern and comfortable

Posted Feb 4, 2017
Beautiful and super friendly. The staff went out of their way to make sure we were well taken care of. Comfortable and relaxing.
5 out of 5
by mark

very nice

Posted Jan 2, 2017 on Hotels
very clean easy check in great friendly staff overall great place to stay