Nice hotel not a good expeirience this time
Posted Jul 22, 2016 on Hotels
The hotel is clean, in a great location and has a great breakfast and pool area. Our only complaint was on our 4 day stay they only cleaned our room once even though I called in between they still didn't! The young desk girl made an excuse stating the manager checks every room... I assure you that no manager seen our room full of dirty towels and trash cans overflowing! I'm not sure why the over site. Our room key was also acidently deactivated one afternoon. They didn't seem to care when we carried a large bag of trash to them in the loby and got towels to shower. Upon checkout my husband told a nice desk receptionist that our stay was not very pleasant when she asked! As I'm a chemo patient and we were stressed at that point. She did take a small discount off our stay which was nice of her. Not the reason for our complaint though.