Happy with the service but the hotel is run down.
Posted Jul 11, 2016 on Hotels
The hotel had a nice bar, the free breakfast buffet was descent and the staff was friendly and very helpful, but the pictures on the website are outdated, they must have been taken when the hotel was first remodeled. The furniture and the carpet is worn and needs to be replaced. They let people openly smoke in front of the hotel, so in the morning there were cigarette butts everywhere. There was a plate of old food on a table outside of the elevator when we checked in that night and it was still there in the morning when we checked out at 11:00 am. They have these plastic, fake flowers stuck in flower pots, which really looks bad and the building needs painting. The Wifi is horrible.
Comment from Hotel Management
Jul 20, 2016 by Stacie, Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the issues you have experienced during your stay. We try our best to have our staff monitor the halls for any room service trays and constantly try to keep our hotel clean inside and out. Our wifi, is usually 110%, if the weather was bad, that could have disturbed our connection. I am sorry, but rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.