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Reviews of Quality Inn East

2.5 out of 5
Quality Inn East
5006 E Morgan Ave, Evansville, IN

Reviews

7.8

Good

Rating 10 - Excellent. 94 out of 291 reviews" "
Rating 8 - Good. 108 out of 291 reviews" "
Rating 6 - Okay. 48 out of 291 reviews" "
Rating 4 - Poor. 20 out of 291 reviews" "
Rating 2 - Terrible. 21 out of 291 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tatianna

Very rude and disrespectful
Stayed 1 night in Apr 2024

6/10 Okay

Debra

Needs repairs
Stayed 2 nights in Apr 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. I got a good nights sleep.
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The service was exceptional and the ease of access to the room’s was definitely appreciated since I have mobility issues. All around good experience!!
Stayed 1 night in Feb 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and friendly hotel. The pool was nice as well.
Stayed 1 night in Jan 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Overnight Experience
Our room was clean and comfortable! No complaints!
Stayed 1 night in Jan 2024

10/10 Excellent

William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend! The only thing the sucked about it? The damn ringing noise outside at the east end of the building!!! Horrible but don't hear it inside, so that's awesome!
Stayed 2 nights in Jan 2024

10/10 Excellent

Paula

Stayed 1 night in Dec 2023

8/10 Good

Darlene

Traveled with partner
They did not make bed for second night
Stayed 2 nights in Nov 2023

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a breeze checking in. Full disclosure; the property charges a $50 Deposit upon check in, just for insurance purposes and stuff. That deposit is refundable upon check out.
Stayed 1 night in Nov 2023

4/10 Poor

James

Traveled with partner
Disliked: Cleanliness
My room had stale marijuana smell imbedded in the carpet and heater. I bought both carpet deodorizer andLysol to make room inhabitable. The desk attendant (front door security) was asleep more than once during 3 night stay. Non-guests were loitering in their cars in hotel parking lot behind building 1 of the 3 nights. Positive attributes included decent enhanced continental breakfast, hot water in the shower, refrigerator and microwave in room, prompt basic housekeeping services and plenty of shopping and restaurants close by. Would not stay there again.
Stayed 3 nights in Nov 2023

8/10 Good

Staci

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Brianna

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay here when I visit evansville like the location near the mall and close to my family
Stayed 1 night in Oct 2023

10/10 Excellent

Brittany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Shawnda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

4/10 Poor

Everett

Disliked: Cleanliness, staff & service, property conditions & facilities
Weird smell, always out of food at breakfast. Worst bed ever.
Stayed 2 nights in Oct 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was visiting friends in the area. All I needed was a clean, convenient and safe place to sleep. They met all of my needs very well.
Stayed 1 night in Oct 2023

2/10 Terrible

Taylor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were roaches in my room the beds were the worst it’s was not what I was hoping it would be
Stayed 2 nights in Sep 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Sonja

Stayed 1 night in Sep 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Smells really bad!
Stayed 1 night in Aug 2023

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a decent hotel for the price.
Was clean and comfortable. Would of like to have more of a secure lock on door. In our room the extra lock was removed.
Stayed 2 nights in Aug 2023

10/10 Excellent

Doyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very polite and helpful. The rooms were actually clean. Lobby was nice and also clean. We stayed at a Quality Inn & Suites 2 weeks ago and it was horrible. I had booked the rooms in advanced. I was so afraid of what we were going to walk into. My family couldn’t believe the difference. Rooms were larger and much, much cleaner. We would stay here again!
Stayed 3 nights in Jun 2023

6/10 Okay

Paul

Stayed 2 nights in Jun 2023

8/10 Good

Timothy

Stayed 3 nights in Jun 2023

8/10 Good

Charles Paul

Stayed 1 night in Jun 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

8/10 Good

Joanna

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Nice quiet stay. Room and bathroom clean. Staff are friendly and room was taken care of everyday.
Stayed 4 nights in May 2023

6/10 Okay

Jo

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Staff was friendly. Lobby was clean. The rooms need better cleaning. There was Cheetos and a lot of dust behind the bedside table. The cord to the lamp was very sticky. There was a half used shampoo mini bottle on top of the shower wall. Breakfast wasn’t very good. Coffee is very weak and they didn’t have any forks out
Stayed 2 nights in May 2023

2/10 Terrible

Mary

Liked: Amenities
Disliked: Staff & service
The one guy was very rude
Stayed 2 nights in Apr 2023

2/10 Terrible

Rhiannon

Stayed 1 night in Mar 2023

8/10 Good

carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

6/10 Okay

Kathy

Traveled with family
Not worth it
Beds uncomfortable, stains in the drawer,noisy, still bright in room even with black out curtains. Food was good. Went to check in and was told that my kids over 12 were classified as adults and there was going to be an extra charge. He did not charge me extra because I booked through a 3rd party. Won't stay again. Did get rooms by the pool which was a great thing because of kids.
Stayed 2 nights in Mar 2023
Response from Raj/GM on Apr 3, 2023
.Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints areaddressed that everything will be in order on your next visit. We look forward to welcoming youback then.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
The Tv wouldn't work in either of the rooms. The shower was not very good. spray was terrible. Couldn't get a hot shower.
Stayed 1 night in Mar 2023
Response from Raj/GM on Apr 3, 2023
I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

10/10 Excellent

joel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
0
Stayed 2 nights in Mar 2023
Response from Raj/gm on Apr 3, 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
They put us in a room with someone with a bunch of kids next to our room. Fingerprints all over the metal fixtures. Sheets were the only thing cleaned in this room. Tub looked like ike they don't clean it. Breakfast ends at 9am that is horrible who is up that early when stay out of town. Cheap place don't think i will be back here again.
Stayed 1 night in Mar 2023
Response from Raj/GM on Apr 3, 2023
I hope this notes finds well. We have sent your feedback to the personnel concerned. Iapologize for this bad experience. This is very disappointing to hear, but we hope you give usanother chance to make it up to you.

10/10 Excellent

Hanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Raj/GM on Mar 1, 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Brion

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good service
Stayed 1 night in Feb 2023
Response from GM on Mar 1, 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 Good

Kyla

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I spent 5 days in this hotel. The price was lower than surrounding hotels and this was the only one with an indoor pool. We had a great time!
Stayed 3 nights in Sep 2022

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 2 nights in Aug 2022

4/10 Poor

Stephen, Amelia

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
I have stayed here several times in the past. This time the desk clerk was rather rude. Also, the room was in poor condition. Something stick on the desk. Plaster in the bath room was crumbling. Beds were worn out and slanted.
Stayed 1 night in Aug 2022

4/10 Poor

Mark

Traveled with family and small children
Disliked: Cleanliness, staff & service
There are comforters on the beds with no covers on them. They were pretty stained and dirty. Shower was very old and stained. Lots of traffic noise could be heard.
Stayed 1 night in Jul 2022

8/10 Good

Kenny

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved the simple breakfast. Biscuits, gravy, and waffles were delicious. Pool really nice can tell its been remodeled.
Stayed 2 nights in Jun 2022
Response from Raj on Jul 21, 2022
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

6/10 Okay

Hitchfield

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room and everything was alright but the service is bad they say that I had to deposit $50 but they took $110 and said going to give $50 back but didn’t, they told me that they needed a deposit slip but they didn’t even gave me any paperwork and they try to lie that they didn’t take any deposit but it show up my card that they took $110 I think that they are a scam.
Stayed 3 nights in Jun 2022

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Everything was fine
Stayed 1 night in May 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno
Stayed 1 night in May 2022