Ratings based on 2,414 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
82% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from NJ

Great Location

Posted Dec 7, 2016
Pros: The pool, gazebo and breakfast.
Cons: The room needs to be updated, the bathroom needs to be updated as well.
Location: Shopping area
Hotel was overall ok. Didn't spend too much time there as I was out sightseeing alot. However, parking is very limited, I would come late at nite and there was not enough parking. There were random people in the parking lot just hanging out. The sink had little bugs and the reception on the TV was not that clear. Breakfast was really good there and the lobby was well kept.
Comment from Hotel Management
Dec 8, 2016 by FD MANAGER / S. ZAMBRANO, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and it brings us great joy to know that you enjoyed your stay. And we appreciate you taking the time to give us your feedback!
5 out of 5
by A verified traveler from Willemstad, Curacao

Loved it

Posted Dec 5, 2016
Great hotel! Perfect service, very polite and helpful staff. Great breakfast. Very clean room. Also a very clean pool. I just really loved all of it :-)
Comment from Hotel Management
Dec 6, 2016 by FD MANAGER / S.ZAMBRANO, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and it brings us great joy to know that you enjoyed your stay. And we appreciate you taking the time to give us your feedback!
3 out of 5
by A verified traveler

nice hotel, pleasant staff

Posted Dec 4, 2016
Pros: the staff is great, very helpful, the breakfast is good., and the business area is a plus
Cons: some of the rooms need to be refreshed, and cleaned up a bit
Location: good restaurants, shopping , near the zoo,,
My second time staying at this hotel,, and the 1st time was great,, the second time the staff was very helpful and kind, but the room was not as nice and clean as the 1st time.. there was a big black stain on the rug, kind of gross, and really the room needed to be updated, but the stay was still good.. and the location of the hotel is good, easy to get to all sites., Not a bad at all.
Comment from Hotel Management
Dec 5, 2016 by FD MANAGER SEGUNDO ZAMBRANO, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and it brings us great joy to know that you enjoyed your stay. And we appreciate you taking the time to give us your feedback!
4 out of 5
by A verified traveler

Posted Dec 1, 2016
Pros: für USA außergewöhnlich umfangreiches Frühstück
Location: Motel außerhalb der Metropole
schneller Checkinn, freundliches Personal, gutes Frückstück, guter Service
Comment from Hotel Management
Dec 2, 2016 by FD MANAGER / S. ZAMBRANO, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and it brings us great joy to know that you enjoyed your stay. And we appreciate you taking the time to give us your feedback!
4 out of 5
by A verified traveler from US

Posted Dec 1, 2016
The overall experience is good, but the WiFi connection is not stable and disconnect frequently
Comment from Hotel Management
Dec 2, 2016 by FD MANAGER / S. ZAMBRANO, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and it brings us great joy to know that you enjoyed your stay. And we appreciate you taking the time to give us your feedback!
5 out of 5
by A verified traveler from münchen

Freundlich, sauber, super Frühstück

Posted Nov 30, 2016
Freundlich, sauber, super Frühstück Sehr zufrieden
Comment from Hotel Management
Dec 4, 2016 by FD MANAGER / S. ZAMBRANO, Hotel Management
Vielen Dank für Ihren Aufenthalt bei uns. Wir arbeiten hart, um unsere Gäste glücklich zu machen und es bringt uns große Freude zu wissen, dass Sie Ihren Aufenthalt genossen. Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft.
5 out of 5
by A verified traveler from US

Great hotel

Posted Nov 29, 2016
Location: This hotel is close to lots of retail stores, restaurants, movies, shopping mall, keys, everglades and other entertainments.
The staff, customer service, room, breakfast buffet and rates were great. I will definitely stay at this hotel again.
Comment from Hotel Management
Dec 1, 2016 by FD MANAGER / S. ZAMBRANO, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and it brings us great joy to know that you enjoyed your stay. And we appreciate you taking the time to give us your feedback!
2 out of 5
by A verified traveler from US

facility

Posted Nov 28, 2016
Cons: Remodel everything.
Not clean, bugs and loud. Ok for breakfast. Needs to update everything.
Comment from Hotel Management
Dec 1, 2016 by FD MANAGER / S. ZAMBRANO, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and it brings us great joy to know that you enjoyed your stay. And we appreciate you taking the time to give us your feedback!
3 out of 5
by A verified traveler from US

Room Needs Work

Posted Nov 26, 2016
Showerhead didn't function properly, Carpets need cleaning, my white socks turned black on the bottoms. Room floor pitched so badly that when you opened the door on the furniture the drawers came falling out Workout room equipment needs attention On a good note the staff was very nice
Comment from Hotel Management
Dec 1, 2016 by FD MANAGER / S. ZAMBRANO, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and it brings us great joy to know that you enjoyed your stay. And we appreciate you taking the time to give us your feedback!
1 out of 5
by A verified traveler from Bops

This hotel stink and stuck and full of bed bugs

Posted Nov 26, 2016
You will never be happy with this hotel u will get bitten up with bed bug old carpet is super stink and the staff seen not to care especially if u paid them already the worst hotel of all time.
Comment from Hotel Management
Dec 1, 2016 by FD MANAGER / S. ZAMBRANO, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and it brings us great joy to know that you enjoyed your stay. And we appreciate you taking the time to give us your feedback!