Thanks but no thanks
Posted Jan 4, 2017
Stayed Dec 29 2016 - Jan 3 2017
Pros: Price, Location (~20 miles to Marco & Downtown Naples), Nice pool, Check-in staff
Cons: Old room smelling like cigarettes either from previous guests or the guy in room 158 whom I did not see without a cigarette in the 5 days of staying there, who also liked to watch the TV from midnight to 7 AM, which we could hear all night.
Not sure how much cleaning was done in the room.
Continental breakfast included more options which were limited in last 2 days (ran out of bananas, oranges, etc.) Dirty plates and silverware.
Wifi limited even in the lobby for us.
Would not recommend to stay here
Comment from Hotel Management
Jan 10, 2017 by Gary, Hotel Management
Thank you for taking the time to share your experience with us. I would like to sincerely apologize that our resort did not meet all of your expectations during your recent visit. Guest comfort and satisfaction remain our top priority and we apologize for any frustrations encountered during your stay. We appreciate your feedback and will certainly use your experience to focus on areas in which we may improve.
Gary Locke – General Manager