Ratings based on 293 Verified Reviews

3.9 out of 5
90% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Decent place to stay

Posted Feb 18, 2017
Nothing unexpected at this hotel but nothing extraordinary. Rooms are clean
3 out of 5
Recommended
for Everyone
by A verified traveler from Italy

OK for a short stay

Posted Feb 12, 2017
This is an OK hotel for a short stay and if you want to experience the "American road hotel" scenario. The room was spacious, but the furniture and the cleanliness weren't the best; however all the facilities were available: TV, hair drier, microwave, safe. The breakfast is served in a very busy room by the reception; the food is just about average (cold/half frozen pastries...) and the cutlery is plastic with styrofoam plates; the only saving grace is that you can make your own waffle, which at least grants you to eat something warm.
4 out of 5
Recommended
for Families
by A verified traveler

Good basic motel

Posted Feb 10, 2017
Pros: Management
Cons: Update bathroom
Location: Near to everglades and John Pennekamp
Management friendly, good breakfast to start the day and the location was good for what I had planned for the area
Comment from Hotel Management
Feb 17, 2017 by Manager, Hotel Management
Thank you for your compliments to our staff, hospitality and breakfast layout. We are so pleased to learn that our staff and management team were able to help you enjoyyour stay. It is great to hear that you enjoyed the location as well; and we are looking forward to your next visitto the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from denver

Clean,peaceful.

Posted Feb 3, 2017
Restful sleep.like it a lot.close to Miami and everglades park
Comment from Hotel Management
Feb 5, 2017 by Manager, Hotel Management
Lovely to hear that we sufficed your accommodation needs following your visit at our hotel. Thank you for choosing to stay with us, it would be a pleasure to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

For the price it was very good

Posted Dec 29, 2016
I'm was very pleased with the staff and the place
Comment from Hotel Management
Jan 12, 2017 by Manager, Hotel Management
We appreciate you giving your feedback about your recent experience in our hotel. I m glad that you were pleased with the services from our staff, we will work more closely to maintain the quality and value of our services. We hope to see you again.
1 out of 5
by A verified traveler

Very disappointing!

Posted Dec 26, 2016
I left my $30 lobster sandwich in the room for an hour and returned to roaches in the container. Before I left I had to make sure I shook everything out of my bags to make sure I didn't take any roaches home with me. When I told the front desk they were only able to reimburse me 15% of my stay, which was $11. I had to throw away $30 worth of food. Had to spend an additional $20 on food and all they could do was give me $11 back. Ludicrous!
Comment from Hotel Management
Jan 17, 2017 by Guest Relations Manager, Hotel Management
Dear guest, I regret that you were disappointed with your stay in our hotel. I wish we have more details about your stay with us a your feedback on the condition of clean is truly concerning. Your review will be forwarded to our management for reference trust that they will verify what took place during your visit and address accordingly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel relatively close to many attractions

Posted Dec 26, 2016
Everything was good for our stay, including swimming pool, breakfast, etc. The only thing is that the room a bit too small to spread around.
Comment from Hotel Management
Dec 29, 2016 by Guest Relations Manager, Hotel Management
Dear guest, It means a lot to us that you've taken the time to share this positive review following your stay here with us. I hope you will come stay with us again in the future although you find our room a bit small. Thank you for choosing to stay at our hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean and decent

Posted Dec 25, 2016
Not amazing, but definitely not bad. The room was pretty average but it was at least clean and orderly, so you get what you pay for. There's no elevator, just in case you're looking for one.
Comment from Hotel Management
Dec 29, 2016 by Guest Relations Manager, Hotel Management
Dear guest, Thanks so much for your time in completing our survey, your feedback is truly appreciated, we will use it as reference as we continue to strive to be able to meet our guests’ expectations. We hope you will accord us an opportunity to serve you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Preston UK

Good hotel, close to highway.

Posted Dec 25, 2016
Very good value. In good location, not too noisy even though close to main road. Jessica who checked us in and out was very friendly and helpful. There was another gentleman also on reception when we checked out (sorry didn't get his name) who recommended some great places to visit on the way to our next destination. The room was clean and comfortable. There were plenty of lights including individual bedside lamps, something many of the other hotels we stayed in were sadly lacking. The breakfast was really good with a reasonable choice. The lady working in the dining area was lovely and kept all of the dishes replenished. The omelets were very good. We didn't use the pool but it looked OK. Also liked that there was a shaded seating area outside.
Comment from Hotel Management
Dec 29, 2016 by Guest Relations Manager, Hotel Management
Hello L, It is heartwarming to hear that you were pleased with your stay in our hotel. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear that we met your expectations and earned 5* review score from you. We look forward to welcoming you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from CO

Nice hotel in Florida City

Posted Dec 7, 2016
This hotel is great! It's clean, staff is helpful and friendly and the rooms are quiet. Big showers and even a grilll!
Comment from Hotel Management
Dec 21, 2016 by Guest Relations Manager, Hotel Management
Dear Andrea, I am so happy to learn that you enjoyed your stay here in our hotel. We are working hard to be able to meet our guests’ expectations. Your lovely review will be another fine reference for our property. Thank you for your business.