A good stay
Posted Jul 26, 2016
Pros: clean rooms (still not detail clean), very good and complete breakfast (no need to go anywhere else for that), big and clean pool, laundry, grill for you to cook if you want, good TV with MAX and HBO channels, good internet connection, good shower pressure, comfy beds, and friendly staff.
Cons: Room was not detail clean. On our second day we found a toy under the bed that belonged to the family that stayed there before us. We also found a dental floss in the back of the bed. It was there until we left, also from the family that stayed before us. Under the sink there were spider web. One of my pillow cases had a stain and it was never changed. Beds were made daily by the staff but they weren't changed although they had a stain. Pillows are very small and bland. One of the back fences was broken not providing that sense of security since you can see some persons that seems to go asking for money. Also in our second day the person staying in the room across of us was banging the door and cussing because his key wasn't functioning (this was before 6:00am). At least this one has nothing to do with the staff, still it was a bitter experience for us.
Still in overall the experience was good than bad and we still recommend and will stay at this hotel if we go to that area.
Comment from Hotel Management
Jul 31, 2016 by Sunny Patel, Hotel Management
Thank you for your detailed review of Quality Inn Florida City-Homestead. We have spoken to the housekeeping manager and staff regarding the cleaning under the bed and sink, so that this may not happen again in the future. A week ago we had a palm tree fall on the back fence breaking it and we are now in the process of having someone come out to our property to repair the damages. We wish you would have spoken to the front desk about the disgruntled guest, as they would have sent the security to there room. We are also looking into elevators to add to our property for the convenience of guest with second floor rooms. We appreciate your comments regarding our nice pool, hot expanded breakfast and good Internet connection. We thank you for your feedback and we appreciate your stay. We look forward to seeing you, your friends and family again soon!