Horrible hotel - Needs remodel Badly!!! Filthy
Posted May 3, 2016 on Hotels
This hotel is absolutely disgusting. Based on the filth of the carpets and all the furniture in the rooms and the walls, I would say this hotel is in desperate need of a major remodel or tar down and start over. the room smelled from the worn out air conditioner. The carpet was so filthy, I would not walk on it without shoes on. This is by far the worst hotel I have ever stayed in and I travel weekly. On another note, when I checked in they took a copy of my drivers license and my credit card which I was not ok with and sets them up for liability if my credit/identity is compromised. I immediately asked them to hand over the copy as I am not responsible for their lack of technology. Lastly, I went to work out in the morning and the room was actually a closet with a treadmill that had never been wiped down-dirt everywhere. Then a bike and one other machine that did not work. They had a water machine that had no water and a overflowing garbage can with cigarette boxes and fast food bags...completely ironic for a work out area...closet. Needless to say, my workout did not happen.
Comment from Hotel Management
Jul 16, 2016
Thank you for taking the time to write your review. The Monroeville team and Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention.