Someone better start paying attention!
Posted Oct 18, 2016
Upon arrival, a young girl drinking soda, and eating chips was behind one front desk console,in a conversation with I assume a guest. The other had a surly looking young man who was texting, and never looked up. After clearing my throat for the 3rd time, he looked up and said "checking in"? I answered and before I could give him my confirmation, he said "name", credit card, and ID"! Handed me the room keys and said "You'r on the first floor"! I asked his name, since there was no name tag on him. "Don" was his response, and he turned away. He made me feel most unwelcome. I asked about the "continental breakfast"? He offered " no longer have it. Than turned away and went back to texting. I went to get Ice, and followed the signs. After Poking around in various doors, I could find no ice. When I approached an employee, she said" go to the 3rd floor, we no longer offer it on the first floor". Booked in for two nights, and housekeeping did not replace the remnant piece of soap in the tub. I plan to call the hotel manager back to reflect on my displeasure.