艾克希特埃克塞特凤凰中心附近酒店

“早餐還好”

“Stayed here for 3 nights on this trip. A very comfortable stay with exceptional service. The air conditioner in the room stopped functioning, but the staff quickly took care of the matter as soon as we reported it and compensated us with many free drink vouchers; the manager got soaked in the process of fixing the air conditioning but continued to apologise to us for the inconvenience. The staff are very welcoming, and the environment is very relaxing. Will highly recommend this hotel to anyone……

“Clean room. Quiet. Nice pool. ”

“English style hotel. Convenient to go Exeter town centre. I like the breakfast.”

“Nice and quiet”

“泊車位不夠，要行15分鐘路程”

“房間不清潔，非常污糟”

“Very friendly. Great breakfast. Lovely rooms”

“Left stranded outside the hotel after staff forgot to leave keys, after confirming directly with the hotel manager that we would be arriving late. We never were able to use our reservation and did not stay after paying in full. I called earlier in the day to confirm, and they gave me the lockbox location and code, but upon arrival by taxi (after midnight) there were no keys in the box, leaving us alone outside with no car. I’ve requested a refund from the hotel but they have not responded - I……

“Room was clean and tidy with character. The heating wasn’t working but they left a portable heater which helped”

“My friend and I stopped here overnight on our way to Cornwall. The area is beautiful and it's a nice old estate/manor. The rooms were clean, but a little dated. It must've been a wedding party that stayed overnight, as we heard all of them in the courtyard and hallways at 7 am, so the walls are extremely thin. Fine for a one night stay.”

“The parking was a bonus. Could have done with a bar /restaurant. The room was OK but not user friendly. Too cluttered. Bed was comfortable.”

“位置比較偏僻，揸車有少少困難”

“Three nights stay. No hot water 2nd day. No hob- complete stay, no phone complete stay. Staff were good compensated for meals as we were self catering”