Ratings based on 705 Verified Reviews

4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Posted Nov 5, 2017
The Towels are old Actually some constructions Restaurant is not confortable, it is like a patio
5 out of 5
Recommended
for Everyone
by A verified traveler from los angejes

Very goid

Posted Aug 20, 2017
All good nice rooms . Excellent location and friendly people .
5 out of 5
by Tammy

Posted Aug 20, 2017 on Hotels
I love this hotel. The only downfall is the loud a.c. unit.
5 out of 5
Recommended
for Everyone
by A verified traveler from san francisco

Loving this hotel!!

Posted Aug 11, 2017
Very nice hotel, super friendly staff, yummy food At their restaurant! Coming back again guaranteed!! Thank you so much Aurea!
5 out of 5
Recommended
for Everyone
by A verified traveler from tracy California

Nice hotel beautiful people

Posted Aug 2, 2017
Their employees provide our group full attention to cover our needs at all time.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Wknd stay

Posted Jul 10, 2017
Great stay, clean & comfortable. Entire staff was very friendly, welcoming. The only negative would be the restaurant, unfortunately. Service was extremely slow, food was terrible, "grilled" fish was very raw, rice was hard, everything was just bad, except for the lemonade. Overall would return/recommend, but not the restaurant.
4 out of 5
by Gustavo

Nice but needs black out curtains!

Posted Jul 5, 2017 on Hotels
Great place to stay! Only two complaints: They're missing black out curtains and the shower appeared to have been recently used before I entered the room as evidenced by water and a hair.
5 out of 5
by Joanna

This traveler left a rating score only Posted Jul 3, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2017
Place was lovely and the staff were super nice and helpful
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything in Guadalajara

Posted Jun 1, 2017
Cristian- a staff member was extremely helpful with taking our bags to our room, sharing a nice conversation with us, and finding us a cheap van ride for 15 of us!! He kept in contact with me to make sure everything went smoothly.