Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers

Reviews of Guadalajara Plaza Ejecutivo

4 out of 5
Guadalajara Plaza Ejecutivo
Av. Lopez Mateos Sur 2128, Col. Chapalita C.P., Guadalajara, JAL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1003 reviews" "
Rating 8 - Good. 261 out of 1003 reviews" "
Rating 6 - Okay. 56 out of 1003 reviews" "
Rating 4 - Poor. 26 out of 1003 reviews" "
Rating 2 - Terrible. 23 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Sergio

Liked: Cleanliness
Disliked: Amenities
Some staff was not helpful at all when I asked if there was a restroom after I came back to get my luggage he stated there was no restroom near lobby! Food was terrible it was free but to me coffee and continental breakfast was good enough , other food served was not good!
Stayed 4 nights in Mar 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Yolanda

Stayed 2 nights in Dec 2023

8/10 Good

MARTHA

Liked: Cleanliness, staff & service, property conditions & facilities
Los precios del restaurante están un poco elevados
Stayed 2 nights in Dec 2023

6/10 Okay

Antonia

Stayed 2 nights in Dec 2023

8/10 Good

David, Shelton

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

Max

Traveled with family
Liked: Property conditions & facilities, room comfort
Great place to stay,convenient location, delicious breakfast buffet
Stayed 3 nights in Nov 2023

4/10 Poor

Mahnaz

Traveled with partner
Liked: Staff & service
We had booked a suite and once we entered the room it smelled like mold. My husband saw mold on the wall. They moved usbto the 2nd room same issue. Finally they moved us to the 3rd room in the new building no smell but just okay. They have to fix the rooms with mold on the old building health hazardous.
Stayed 2 nights in Sep 2023

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Ramón

Excelente servicio al cliente de todo el personal La propiedad la mantienen muy limpia. Definitivamente regresaría a este hotel.
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice stay. We enjoyes the room, the pool, the staff and the service.
Stayed 2 nights in Jun 2023

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is awesome, very respectful and helpful, I stayed in the hotel area and there is no microwave or mini fridge.. so if you are planning to stay here definitely make sure you ask to stay at the suites.. and you will have a great experience.
Stayed 6 nights in Jun 2023

10/10 Excellent

Jesus

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to shopping and eating.
Stayed 4 nights in Jun 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and the staff was super friendly.
Stayed 2 nights in Jun 2023

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the place, very quiet and I felt safe, the staff was very friendly. Yes I recommend it
Stayed 3 nights in May 2023

10/10 Excellent

Francisco Javier Castro

Stayed 7 nights in May 2023

8/10 Good

Ramiro

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Old hotel with great service
The hotel is an older location, but it is well maintained and its retro deco grows onto you. Service is fantastic, Room service is quick and the food is very tasty, Breakfast buffet is excellent as well, the whole staff was very nice to us. Rooms are clean, and A/C is nice and cool. Very comfortable. Our room even included an unadvertised sofa-bed, which was a nice surprise. The only issues I found were: The pool is quite small, and yet too deep for little kids, no kiddie pool available. The hotel was built before Accessibility was a concern, so restrooms for the bar and restaurant require taking some stairs. There’s a ramp at the entrance, but that’s pretty much it.
Stayed 5 nights in May 2023

8/10 Good

Sergio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay there again 👍👍👍👍
Stayed 3 nights in Apr 2023

8/10 Good

Eleazar Romero

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel overall is pleasant, as well as the staff. However, the suites need remodeling/updating, as well as their carpets either replaced or removed and install tile. They were too dirty, as well as the curtains. Everything else was nice.
Stayed 3 nights in Apr 2023

8/10 Good

ZEILY

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff real nice
Stayed 4 nights in Mar 2023

10/10 Excellent

Bertha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect budget
Stayed 1 night in Mar 2023

10/10 Excellent

Yvette, Fort Worth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and attentive. The breakfast buffet was pretty good.
Stayed 6 nights in Mar 2023

10/10 Excellent

nora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Jan 2023
Response from hotel on Feb 13, 2023
thanks for you time

10/10 Excellent

Marlene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & accommodating staff.
Stayed 4 nights in Jan 2023
Response from hotel on Feb 13, 2023
thanks for all

10/10 Excellent

LUDIVINA

10/10 Excellent

LIGIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great, specifically the staff at breakfast room. Every single one was very polite
Response from CUSTOMER SERVICE on Dec 18, 2022
Dear guest, we appreciate your comments, we hope to have you with us againRegards,Hotel Guadalajara Ejecutivo Lopez Mateos

10/10 Excellent

Luz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables y excelente servicio.
Response from hotel on Dec 18, 2022
gracias por su tiempo y comentariosque tenga unas felices fiestas

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in all aspects.
Stayed 2 nights in Dec 2022
Response from hotel on Dec 17, 2022
thanks for your time

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good time, the staff was amazing, over all it was pleasant. One small observation, the tile in that specific room needs to be replaced, especially for safety, I did report it to the administration. Thank you.
Stayed 2 nights in Dec 2022
Response from hotel on Dec 13, 2022
thanks for your time

10/10 Excellent

Marisol, Manchester

Stayed 2 nights in Dec 2022

6/10 Okay

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service throughout the property. One of two elevators out of service for our entire 3 night stay. Good breakfast with outstanding service. Extremely small bathroom.
Response from reservaciones on Nov 30, 2022
thanks for you time

10/10 Excellent

Maria Magdalena, Banning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay began on 11-19-22 and ended on 11-26-22. The hotel staff members were extremely courteous and attentive. The hotel lobby parking drop off zone needs to have an exit lane. At this time, a taxi/uber driver must go in reverse to exit. This can be dangerous and it also creates congestion. I would love to see an ice machine placed somewhere at the hotel so that hotel guests can have access to ice at any time. I would love to see a mini refrigerator placed in the hotel rooms so that hotel guests can refrigerate medications, etc. Our hotel stay included free breakfast buffet each day. The breakfast buffet has various delicious options such as: empanadas, gorditas, omelettes, chilaquiles, pastries, fruit and much more. The restaurant waiters were very courteous and attentive. Overall, I highly recommend this hotel. I will be making future hotel reservations at this hotel on all future trips to Guadalajara, Jalisco, México.
Stayed 7 nights in Nov 2022
Response from reservaciones on Dec 1, 2022
thanks for your feedback

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2022
Response from reservaciones on Dec 1, 2022
gracias por su tiempo para comentar

10/10 Excellent

Luz

Stayed 3 nights in Nov 2022

8/10 Good

bhupendra, san francisco

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They had an elevator issue. But they fixed it Staff speak limited English but can solve issues. They were nice
Stayed 7 nights in Nov 2022
Response from reservaciones on Dec 1, 2022
thanks for your feedback

6/10 Okay

Desiree, SAN DIEGO

Stayed 2 nights in Nov 2022

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort style set up real good and good service,what we recommend is to have better lighting in the suits and better pillows they where to hard

8/10 Good

francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and delicious food
Response from reservaciones on Nov 2, 2022
thanks for tour comments

10/10 Excellent

Noe Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy Bien servicio. Cuando llegas te parquean tu vehiculo. El desayuno es gratis, tienen un buffet. La recamara esta limpiada todos los dias. todos son muy amables! Me quedaria Otra vez aqui con mi familia. Muchas gracias!!
Response from reservaciones on Nov 2, 2022
GRACIA POR SU PREFERENCIA Y TIEMPO

10/10 Excellent

Iris

Stayed 1 night in Oct 2022

8/10 Good

Ana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022

10/10 Excellent

Enrique

Stayed 2 nights in Oct 2022

10/10 Excellent

Enrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a good location close to Plaza del Sol shopping area. It is on a busy avenue but with good parking.
Stayed 1 night in Oct 2022
Response from reservaciones on Nov 1, 2022
thanks for your comments

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very generous and polite. Help us get our situated and we’re very informative
Stayed 3 nights in Oct 2022
Response from Hotel Plaza López Mateos on Oct 17, 2022
Hi Javier ! We greatly appreciate your preference. We are delighted to have served you, come back soon.

8/10 Good

Eduardo Josué Obando, San Isidro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me indicaron que el VIP en ese hotel no servía de nada.
Stayed 3 nights in Oct 2022
Response from Hotel Plaza López Mateos on Oct 12, 2022
Hola José, Gracias por elegirnos. Agradecemos mucho tu opinión, nos ayuda a analizar temas particulares. Bienvenidos!

10/10 Excellent

Cuevas,

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Oct 2022
Response from Hotel Plaza López Mateos on Oct 12, 2022
Hi Mr. Cuevas ! We love knowing that everything was great, thank you for choosing us!Come back soon!

10/10 Excellent

Bharat

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suite and good staff
Stayed 1 night in Oct 2022
Response from Hotel Plaza López Mateos on Oct 11, 2022
Thank you for enjoying our suites and our service. We hope to see you soon!

10/10 Excellent

Judith Moreno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the overall quality of the room and stay
Stayed 5 nights in Sep 2022
Response from Hotel Plaza López Mateos on Sep 23, 2022
Hi Judith! We appreciate you choosing us to enjoy your stay. We are glad that you enjoyed our service and our warm rooms. we wait for you soon !

10/10 Excellent

Erika

Stayed 4 nights in Sep 2022