Ratings based on 417 Verified Reviews

3.7 out of 5
75% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Apr 21, 2017 on Hotels
Comment from Hotel Management
May 4, 2017
Muchas gracias por valorar nuestros servicios. Sus comentarios son tomados en cuenta en nuestro plan continuo de mejoras. Esperamos recibirle nuevamente. Muy Cordialmente
4 out of 5
by pedro

Convenient

Posted Apr 10, 2017 on Hotels
Great
Comment from Hotel Management
May 4, 2017
Muchas gracias por sus recomendaciones. Siempre nos gusta escuchar la opinion de nuestros clientes. Esperamos recibirle nuevamente.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Nice hotel near from Expo Guadaljara

Posted Mar 15, 2017
Pros: Near from Expo Guadalajara
Cons: Need to have shampoo, conditioner, body lotion, soap .....
Location: Location was good.
I have good tome to stay at this hotel. Because of Hotel too close from Expo Guadalajara. Thank you.
Comment from Hotel Management
May 4, 2017 by GNungaray, Hotel Management
Thank you for your comments and suggestions. We will feel very glad to host you again. Best Regards.
3 out of 5
by A verified traveler

Posted Oct 28, 2016 on Hotels
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Muchas gracias por su valiosa opinion. Estaremos pendientes de recibirle nuevamente.
4 out of 5
by marcelino

Posted Jul 28, 2016 on Hotels
Comment from Hotel Management
Aug 30, 2016 by General Manager, Hotel Management
Muchas gracias por compartir su opinion. Siempre estamos al pendiente de atender las necesidades y sugerencias de nuestros valiosos clentes. Muy Cordiales Saludos!
4 out of 5
by TANIA

Posted Oct 20, 2015 on Hotels
Comment from Hotel Management
Jan 2, 2016 by gnungaray, Hotel Management
Estimada cliente : Gracias por su opinión! Es valiosa para nosotros y con ella comunicamos a nuestros colaboradores los resultados de su trabajo. Esperamos recibirle nuevamente en éste, su hotel.
1 out of 5
by TARUN

Posted Sep 6, 2015 on Hotels
Towels were missing. My reservation was not activated.
Comment from Hotel Management
Jan 2, 2016 by gnungaray, Hotel Management
Thank you very much for your comment. I'm really sorry for the lack of atention and the missing towel. You can be sure I will be in charge of solving the reservations problems and will comunicate to Houskeeping in order to supervise in a beter way. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel !

Posted Aug 25, 2015
It was a really great, because it was so convenient to go from the Hotel to the Fair in Guadalajara, and the room was very clean.
Comment from Hotel Management
Nov 26, 2015 by gnungaray, Hotel Management
Thank you for your comments! We will be very pleased to receive you again. At ibis Gaudalajara Expo, we are always looking for the guest satisfaction. Best Regards!
5 out of 5
by A verified traveler

Posted Aug 20, 2015 on Hotels
Comment from Hotel Management
Jan 2, 2016 by gnungaray, Hotel Management
Gracias por aportar su opinión! Será un placer recibirle nuevamente . Reciba Muy Cordiales Saludos!
3 out of 5
by A verified traveler

Posted Aug 11, 2015 on Hotels
Comment from Hotel Management
Jan 30, 2016 by gnungaray, Hotel Management
Gracias por su amable opinión. La tomaremos en cuenta en nuestros planes de mejora. Muy Cordialmente.