Ratings based on 657 Verified Reviews

4.0 out of 5
73% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Monterrey,Mexico

Nice hotel closed to Expo Guadalajara

Posted Feb 16, 2018
Pros: Confort and location
Location: Great eats and shopping nearby
Great location and superb value, excellent choice for business travelers
4 out of 5
by Carlos

Posted Nov 22, 2017 on Hotels
Staff always tries to get money from customers. Over priced restaurant
Comment from Hotel Management
Dec 2, 2017 by Karis, Hotel Management
Dear guest, thank you for your feedback, I offer you an apology for the incident mentioned. I will strengthen our service process to prevent that from happening again. Receive a cordial greeting Karina Meneses
5 out of 5
Recommended
for Everyone
by A verified traveler

REAL INN-GDL

Posted Oct 18, 2017
Pros: ROOM SIZE, DESIGN AND DECOR
Cons: CLEANER
Location: EXCELLENT
VERY GOOD HOTEL LARGE AND ROOMS,,BECOMING A BIT DATED OR LET'S NOT AS CLEAN. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Comment from Hotel Management
Nov 1, 2017 by Karis, Hotel Management
Dear guest thak you for your feedback. We are pleased to know that your stay was pleasant Kindest regards Karina Meneses
4 out of 5
by Hakan

Posted Aug 22, 2017 on Hotels
Comment from Hotel Management
Aug 31, 2017 by Karis, Hotel Management
Estimado huésped, gracias por su evaluación Saludos cordiales Karina Meneses
4 out of 5
by Pablo

Great Hotel For Business

Posted Aug 21, 2017 on Hotels
Excellent location for Business
Comment from Hotel Management
Aug 31, 2017 by Karis, Hotel Management
Dear guest, thank you for your comment best regards Karina Meneses
3 out of 5
by A verified traveler

Posted Aug 19, 2017 on Hotels
Comment from Hotel Management
Aug 31, 2017 by Karis, Hotel Management
Estimado, huésped, gracias por su evaluación. Reciba un saludo cordial Karina Meneses
4 out of 5
by Ana

Posted Aug 18, 2017 on Hotels
Comment from Hotel Management
Aug 31, 2017 by Karis, Hotel Management
Estimado huésped, gracias por su evaluación Reciba un saludo cordial Karina Meneses
4 out of 5
by A verified traveler

Posted Aug 4, 2017 on Hotels
Comment from Hotel Management
Aug 12, 2017 by Karis, Hotel Management
Estimado huésped, gracias por su evaluación Reciba un saludo cordial Karina Meneses Gerente General
2 out of 5
by roberto

NOT the best but ok for one night stay

Posted Jul 24, 2017 on Hotels
Front counter personnel should be friendlier and welcoming, not a single smile or thank you. I requested a minivan taxi to airport with the same person I checked in for 3:15 AM for the next morning,when I brought my 8 pieces luggage downstairs there was no taxi nor requests per night clerk, he told me they don't call taxis ahead of time!!!! Then they to call a taxi service. luckily I woke up earlier and was able to be on time for my family flight. Disappointing why they are not honest to say they don't provide that service at the beginning. Room was clean but the air conditioning takes a while to cool off the room, not like other hotels you can feel the cool air coming out quick.
5 out of 5
by Yara

Convenient, nice and affordable

Posted Jul 3, 2017 on Hotels
Very nice and very good price. Also very convenient. Walking distance from Guadalajara expo
Comment from Hotel Management
Jul 22, 2017
Thanks a lot